Job Description

Reports to:

Station Manager

Location:

8223 92 Street, Delta, BC V4G 0A4

Employment Status:

Permanent, Full-Time

Compensation:

Competitive Salary (Exempt from Overtime)

Position Summary

The Preparations Supervisor is responsible for leading, coordinating, and managing the team that prepares, cleans, stocks, and readies CanaDream units for rental and sale, ensuring all work meets company standards for cleanliness, safety, and guest satisfaction. This role involves staff supervision, inventory and budget management, process improvement, and direct support of daily operations.

Company Overview

CanaDream is one of Canada's leading RV rental and sales companies. We offer a wide range of RVs, including camperized vans, motorhomes, and truck campers, for both rental and purchase. With seven locations across Canada, including Calgary and Edmonton (Alberta), Vancouver (British Columbia), Whitehorse (Yukon), Toronto (Ontario), Montreal (Quebec) and Halifax (Nova Scotia), we provide our guests with the opportunity to explore Canada at their own pace. Enjoy the very best Canadian hospitality from our incredible Crew, who service, prepare, and deliver a wow factor for every rental and purchase. Our mission is to deliver a first-class RV vacation experience, and we pride ourselves on our exceptional customer service and high-quality vehicles. For more than 30 years, we've evolved with our industry--ensuring outstanding experiences for our guests and a collaborative, inclusive culture for our crew..



Key Responsibilities

Leadership & Staff Management

Provide leadership, direction, and training to interior and exterior cleaning and laundry staff ensuring high standards of performance and professionalism. Champion workplace safety by maintaining a clean, organized, and hazard-free environment; enforce health and safety standards, conduct routine inspections, and ensure all team members receive proper training and consistently follow established protocols to prevent accidents and promote a culture of safety. Motivate, support, and encourage team members, leading by example to promote engagement and productivity. Assign duties, prepare weekly staff schedules, and manage staff rotations to ensure adequate coverage and operational efficiency. Inspect completed work for quality and adherence to standards. Participate in recruiting, hiring, onboarding, training, performance reviews, discipline, and termination of staff as needed. Conduct regular staff meetings (formal and informal) to share updates, address concerns, and reinforce company standards. Serve as liaison between preparation staff and senior management. Investigate and resolve guest or customer complaints related to unit preparation.

Operations & Systems

Plan and coordinate all preparation activities, including scheduling vehicles for rental and sales. Ensure staff are proficient in workplace technology (e.g., Daily Activity Screen) and consistently follow digital processes. Implement new procedures and process improvements to enhance efficiency and service quality. Perform cleaning duties in case of emergency or staff shortage to maintain operational continuity.

Inventory, Purchasing & Budget

Oversee inventory control, purchasing, and receiving of all kit materials, cleaning, and laundry supplies. Conduct systematic and accurate inventory counts, monitor stock levels, and advise management on replenishment needs. Maintain complete and accurate records, control budgets, and exercise cost-control measures to optimize resources. Arrange maintenance and repair of cleaning equipment (vacuum cleaners, washers, dryers, pressure washers, etc.). Ensure insurance and registration documents are maintained in each vehicle for compliance and readiness.

Required Skills, Education & Experience

Minimum 2 years of cleaning experience within the automotive, RV, or related industry. 1-2 years of management or supervisory experience. Excellent organizational, time management, and project management skills. Ability to motivate and work with a diverse team. Strong attention to detail and appreciation for quality work. Ability to work independently with limited supervision. Ability to schedule, prioritize, and multi-task effectively. Excellent communication skills, both oral and written. Ability to interpret and implement company policies and procedures. Knowledge of local, provincial, and federal workplace compliance regulations and legislation. Demonstrated ability to exercise sound judgment, flexibility, and cost control. Ability to work well under pressure and adapt to changing priorities. Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times. First Aid skills and/or certificates are considered assets.

Working Conditions

Permanent, full-time position. Office and operational work, both indoors and outdoors. Extra hours may be required during peak season. Ability to stand for long periods, bend, twist, push, pull, and carry equipment and supplies. Manual dexterity required to operate cleaning equipment and hand tools. Exposure to hazards associated with the trade.

Disclaimer

This job description is only a summary of the typical functions of this job and is not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Therefore, there may be responsibilities, tasks, and duties of the jobholder that might differ from those outlined in this job description.

Equal Opportunity

We remain an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process.

If you like the sound of all of this, are ready for a challenging yet rewarding role within a supportive team, and believe you possess the required skills and experiences, then please apply.