Job Description

JOB PURPOSE

Delivers a High Level of Customer Service to Electricians and Prep Crews

RESPONSIBILITIES * Welcome Prep Crew

• Liaises between the warehouse and Prep Crew
• Creates Adds Orders on behalf of Prep Crew
• Delivers Prep status updates
• Maintains Work Area.
• Miscellaneous Help.

1. WELCOMES PREP CREWS BY:

• Identifies Prep Crew as the client
• Introducing themselves to Prep Crews and providing their contact information to the Prep Lead
• Showing Prep Crew to their Prep Area.
• Resolving any issues relating to safety standards such as steel toe boots.

2. LIAISES BETWEEN WAREHOUSE AND PREP CREW BY:

• Resolving all Operations questions relating to Preps
• Acting as the point person for Prep crew with adds orders questions.
• Setting timelines for prep equipment yet to be pulledDetermining with prep crew when an order is ready to be loaded on the truck.

3. CREATES ADDS ORDERS ON BEHALF OF THE PREP CREW:

• Enters orders or gets PC to enter orders
• Empowered to make decisions on behalf of the company

4. DELIVERS PREP STATUS UPDATES BY:

• Updating Warehouse Supervisor and COD if orders will not be ready for prep.
• Informing warehouse and Prep Crew about shipping needs/changes
• Confirm Prep Crew is on schedule for the day

5. MAINTAINS WORK AREA BY:

• Ensuring all tools, machinery and supplies are returned to proper storage at the end of shift
• Clean and sanitize work common areas as assigned. Remove recycling and waste to appropriate disposal area.

6. MISCELLANEOUS HELP

• Assisting in all other departments as directed by the supervisor
• Assisting with warehouse projects directed by the supervisor
• In this position have the opportunity to join the Joint Health and Safety Committee.

Requirements

PERSONAL ATTRIBUTES

• Good people skills
• Understanding the entertainment industry
• Good communication skills
• Team player
• Positive attitude

JOB SKILLS

• lifting over 50 LBS repeatedly
• Basic computer skills Nexus, SharePoint

Christie Lites