Job Description

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview:

The

Premi

um Serve

r

is responsible for providing an outstanding level of guest service throughout the premium hospitality club/restaurant areas at TD Coliseum. This includes creating a welcoming atmosphere, delivering attentive and knowledgeable food and beverage service, and maintaining a clean and organized work environment. Successful candidates will thrive in fast-paced, event-driven settings and consistently deliver elevated service standards.

This role requires Smart Serve certification and full compliance with AGCO alcohol service regulations, as well as strong communication and multitasking skills. A polished, professional demeanour and guest-first attitude are essential.

This role will pay an hourly rate of $17.20 and is tip eligible

Benefits for Part-Time roles: Pension matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities:
Deliver high-quality food and beverage service in lounges and premium dining restaurants Ensure tables and service areas are clean, organized, and fully stocked before, during, and after events Possess working knowledge of the venue, including policies, event layouts, and wayfinding to assist guests as needed Maintain a full understanding of menu offering and bar offerings Collaborate with BOH & FOH team to coordinate service Support pre-event setup and post-event breakdown of premium areas Communicate with kitchen and bar teams to ensure timely and accurate order delivery Uphold all company standards for professionalism, cleanliness, and guest service Adhere to Smart Serve and AGCO alcohol service standards, including ID verification and safe service practices Perform additional tasks and duties as assigned by management

Qualifications:
Minimum 2 years of serving experience in a restaurant, premium hospitality, or event venue setting Strong classic cocktail, wine and beverage knowledge Demonstrated experience in premium customer service and guest interaction Excellent communication skills and attention to detail Ability to work under pressure in a fast-paced, high-volume environment Professional appearance and positive, team-first attitude Must hold a valid Smart Serve Certification Comfortable working on your feet for extended periods Must be legally eligible to work in Canada Available to work an event-driven schedule, including evenings, weekends, and holidays

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our

people

, improves our

service

, and raises our

excellence

. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.