Job Description

Delivery Manager - Powersports DealershipOverview

We're a rapidly growing powersports dealership looking for a

Delivery Manager

who can take full ownership of our delivery and logistics operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys building and leading systems, and wants to grow with an entrepreneurial company.

As Delivery Manager, you'll be responsible for ensuring every customer delivery is smooth, professional, and on time. You'll manage our delivery team, oversee scheduling and coordination, and implement processes that improve efficiency and customer satisfaction. This role is not just about dispatching; it's about

owning the delivery experience from start to finish.

Key Responsibilities

Team Leadership:

Manage and motivate drivers to meet performance standards.

Delivery Operations:

Plan, schedule, and coordinate deliveries of ATVs, side-by-sides, snowmobiles, and other units across Alberta, British Columbia, Saskatchewan, Manitoba and beyond.

Customer Experience:

Act as the point of contact for customers regarding delivery updates, ensuring professionalism and clear communication at every step.

Process Improvement:

Develop SOPs and implement systems to track delivery performance, reduce delays, and improve efficiency.

Cross-Department Collaboration:

Work closely with Inventory and Sales teams to ensure units are prepped, documented, and ready on schedule.

Performance Tracking:

Monitor KPIs such as on-time delivery rate, customer feedback, and delivery costs, and present regular reports to leadership.

Problem-Solving:

Proactively address delivery challenges, from logistics issues to customer concerns, and resolve them quickly.

Why Join Us?

Leadership Role:

Step into a management position with real ownership and accountability.

Career Growth:

As our New Dealership scales, so will your role, opening paths to higher leadership and expanded responsibilities.

Entrepreneurial Environment:

Work directly with ownership in a fast-growing, innovative company that values initiative and results.

Impact:

Your systems and leadership will directly shape how customers experience our brand.

How to Apply

If you've read this far, include a short cover letter telling us why you'd be a great fit for this role. We value attention to detail and want people who share that value.

Job Type: Full-time

Pay: $2,500.00-$5,000.00 per month

Benefits:

Casual dress On-site parking
Application question(s):

What type of Powersports Experience do you have? What type of Managerial Experience do you have? What type of Dealership Experience do you have?
Work Location: In person