Job Description

Kelowna Health & Service Centre has an exciting opportunity for a Relief Full-time Population Health Program Support clerk to join their team. This position works a modified schedule Monday to Friday from 07:40 to 16:33 with every 2nd Friday off.

What we offer:

Employee & Family Assistance Program Employer paid training/education opportunities Employer paid vacation Employer paid insurance premiums Extended health & dental coverage Municipal Pension Plan Work-life balance Opportunities for career advancement

What Will You Work On?

In this role you will perform a variety of reception duties and administrative support functions to Population Health Programs such as word processing, preparing routine correspondence and reports, responding to inquiries, collecting fees, filing and operating equipment. This position provides support to all Environmental Public Health Programs including Environmental Health, Drinking Water Systems, Environmental Assessment, Healthy Build Environment and licensing.




Typical Administrative support functions will include:


Maintains data management software programs for Population Health programs by gathering, organizing, collecting, collating and verifying information as well as performing data entry. Reviews legal documents for relevance, accuracy and completeness prior to data entry into registries such as: Criminal Records Review program, IH Sewerage Registry & Food safe registry. Receives and submits from EHO's Veterinarians and the public, critical/time and temperature-sensitive food/water samples and rabies animal specimens to the BC Centre for Disease control and Canadian Food inspection Agency for testing and reporting. Reviews the Low Risk Temporary Food Permit application submissions for completeness and clarity, and determines whether or not the proposed food meets the 'low risk' threshold, per the BC Food Premises Regulation. If food meets that threshold, issues the permit. Liaises with the Criminal Records Review Program (CRRP) staff and applicants with respect to facility operator submissions, enquiries and updates. Receives, records, checks and balances cash transactions, including receiving payments for all IH programs as/where necessary, issuing receipts and maintaining petty cash. Makes bank deposits. Makes collection calls to facility operators to collect outstanding operating permit fees if invoice not paid by deadline. Conducts file searches and releases information for routine requests. Communicates with external stakeholders (local and regional government agencies and contractors) with respect to information requests and completeness of applications. Refers non-routine requests to FOI coordinator. Prepares, reviews and sends mass email correspondence relevant to emergencies or risk to facilities, their operators, clients, or the public. Receives, sorts and distributes incoming and outgoing general correspondence such as faxes, mail, routine couriers, etc. Performs reception duties such as answering telephones, receiving and relaying messages, Types general correspondence such as letters, memos, newsletters, forms, reports and documents. receiving and directing visitors. Receives, sorts and distributes incoming and outgoing correspondence such as faxes, mail, couriers, etc. Performs records management duties including setting up and maintaining filing systems, indexing files and materials to be filed, preparing and archiving material, preparing material for offsite storage and destruction. Receives, records, checks, balances cash transactions, including receiving payments, issuing receipts and maintaining petty cash. Makes bank deposits as necessary. Informs supervisor or designated authority of fleet vehicle and building maintenance and repair requirements. May deal with clients who may be confused, anxious, angry or difficult, determining from information received or observed behaviors whether a crisis/emergent situations exists, and obtain immediate assistance if necessary. Assists with orientation of staff by performing duties such as demonstrating work procedures. Provides input and feedback in relation to work procedures. Occasionally required to drive fleet vehicles to pick up or drop off supplies or courier packages or make bank deposits. Assists with orientation of staff by performing duties such as demonstrating work procedures. Provides input and feedback in relation to work procedures. Performs other related duties as assigned.

What should your application include?

Office Administration Certificate Valid 5-minute typing test of 40 wpm taken within the past 24 months from an accredited institution (Non-supervised tests are not accepted). Click here for testing details. Your Resume A Cover letter stating your availability to start in a new position


If you are an experienced clerk and want to be challenged in your role come join our team and see why we're one of Canada's Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?

Apply Today!

Education, Training & Experience:

Grade 12, graduation from a recognized Office Administration certification program plus one year recent, related experience; or an equivalent combination of education, training and experience.


Current valid BC Driver's License.

Skills and Abilities:

Ability to communicate effectively both verbally and in writing Ability to establish and maintain rapport with clients Ability to follow detailed instruction. Ability to work independently and in cooperation with others Ability to plan, organize, prioritize and follow through in detail to meet deadlines Ability to perform basic mathematical calculations Knowledge of general office procedures and the ability to operate related equipment, including software Ability to type 40 wpm. * Physical ability to perform the duties of the position.