Job Description

You will set the example, pace and enthusiastic, energetic attitude of the staff at our resort pool facilities. You will ensure the safe, guest-oriented operation of the pools, hot tubs, waterslides and sauna. You will oversee the coordination, budgeting, scheduling, documentation, daily supervision and on-going training and development of staff. You will ensure all policies and procedures regarding the operation of the pool facility are adhered to.
Essential Functions:

• Train and oversee pool maintenance, lifeguards and towel attends.
• Motivate, develop, and evaluate staff. Provide fair guidance while ensuring policies and procedures are followed.

• Follow and adhere to the Opening, Ongoing and Closing procedures and responsibilities that will be outlined and provided during training.

• Inspect day-to-day operation in compliance with regulatory requirements and deliver the highest degree of safety and service.

• Ensure all working safety standards are followed and provide immediate response to guest and management requests.

• Think quickly and react effectively in crisis or problem situations.

• Work cohesively with other managers to ensure proper and safe conduct of all pool users.
• Monitor the Pool Lobby/Locker Rooms/Deck Area for dangerous situations, cleanliness, and potential problems.

• Provide exemplary customer service, be aware of Panorama events, coordinate and conduct activities as required.

• Responsible for keeping the chemical and supplies inventory and distribution to the required areas.
• Identify and remedy any shortfalls regarding pool conditions or staffing.
• Conduct preventive maintenance and small repairs in all aspects of Hot Tub/Pool mechanical equipment and hand tools.
• Ensure all pool area grounds are cleaned to the highest standard prior to opening the pools.

Experience/Requirements:

• Previous experience supervising a pool facility required.

• Ideally will have NLS or Bronze Cross certification and standard CPR/First Aid training.

• 2 yrs experience related to Hot tub/Pool care and maintenance an asset.

• Pool Operator level 1 certificate preferred.

Must be able to use basic hand tools. Mechanically inclined

• Must have valid drivers license.

*Please note if lifeguarding and operator courses have not been attained, will aid with course enrollment and re-imbursement.

Skills Required