Job Description

JOB DESCRIPTION:
PolyCan Health Centre (https://www.polycanhealthcentre.com/) is a 20,000 square foot health care facility providing services in family health care & walk-in care, women’s health, surgical daycare, plastic surgery, sports medicine, ophthalmology, chiropractic, rehabilitation, acupuncture, pain management, preventative care, and medical diagnostic imaging services. We are currently seeking Sports Medicine Physicians interested in establishing a practice in a high-growth area of Burnaby Mountain.  Our clinic treats acute and chronic MSK and sports-related injuries, including acute injuries, chronic overuse injuries, concussion management, uncomplicated fracture care, and provides various injection therapies, including visco-supplementation, prolotherapy, PRP, and ultrasound-guided injections.

PolyCan Health Centre is currently partnership with SFU, UBC and Beijing University. Early negotiations are also underway with SFU, Pacific Academic Institute of Chiropractic (PAIC), BCIT, and UBC School of Medicine regarding using the facility for teaching and research.

As the only international healthcare support team for the Beijing 2022 Winter Olympic game, we are looking to build a team full of experts. 

Join now to become a member of this world-class facility!
 
Qualifications:

>> Education background in healthcare, medical service administration, or customer service. Equivalent work experience will also be considered

>> Minimum 3 years’ experience managing a busy, high traffic multi-disciplinary healthcare clinic

>> High level of interpersonal and oral and written communication skills to deal with many different levels of stakeholders

>> Familiarity with Provincial and Federal legislature policies governing the Naturopathic profession in BC including CNPBC

>> Extensive experience working with MS Office applications, databases, point of sale systems an asset

>> Experience with an Electronic Medical Records System

>> Effective negotiation and conflict management skills to deal with a wide variety of client needs and situations

>> Strong well developed management skills including finance and human resources experience in order to monitor budgets, accounts/accruals and supervise staff


Responsibilities:

>> Liaise with the physicians and nurses to ensure success of client relationships

>> Ensure overall operations of the clinic including providing excellent customer service among clients and liaise with external service providers

>> Evaluate and make report on the quality of services performed

>> Manage all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements

>> Develop and implement plans for new services and equipment purchasing

>> Maintain staff by recruiting, selecting, and training employees

>> Maintain quality service by establishing and enforcing strict provincial and organizational policies and procedures

>> Deliver quality services by providing insightful and impactful solutions to complex client issues

Skills Required