Job Description

Job ID:

206067

Required Travel

:No Travel

Managerial - No

Location:

Canada-ON, Toronto, Richmond St. (AM)

Hybrid Work Model

Work Schedule: Will need to accommodate supporting West Coast client hours (typically 8:30am-5:50pm-PST)

Who are we?

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Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com


At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

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We're looking for a dynamic individual to manage client onboarding and to lead the onboarding experience for key strategic studios on our DETE (digital end-to-end) platform. In this role, you'll be the driving force behind successful client launches, ensuring every detail is executed flawlessly. You'll collaborate with talented engineers, operational teams, and studio partners to design and implement workflows that set our clients up for long-term success.



This is more than just an onboarding role--it's an opportunity to influence how major studios experience our platform from day one. If you love solving complex challenges, managing multiple priorities, and working at the intersection of technology and creativity, we want you on our team.

What You'll Do...

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Be the go-to expert and main point of contact for all new launches. Dive into unique workflows using our in-house tools and ensure seamless onboarding. Collaborate with engineers to scope technical requirements and deliver exceptional solutions. Manage timelines, expectations, and deliverables with precision and professionalism. Partner with the department director on special projects that drive innovation. Keep documentation sharp, clear, and up-to-date for operational excellence. Work across teams to implement new workflows, processes, and efficiencies that make a real impact.

What We're Looking For...

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Experience in client onboarding or project management within digital media or tech. Strong technical understanding and ability to navigate complex workflows. Excellent communication and collaboration skills--you're a natural connector. Ability to manage multiple priorities with agility Detail-oriented, organized, and driven to deliver results. Experience with key project management tools (Monday.com/CRM/Sharepoint/Zendesk)

Why Join Us...

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Be part of a team that's redefining digital media experiences. Work on exciting projects with top-tier studios and cutting-edge technology. Enjoy a culture that values creativity, collaboration, and continuous growth

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Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce