Job Description

Coldstream Plumbing

has an immediate opening for an experienced Plumbing Manager. The ideal candidate will have five years of experience in managing plumbing technicians, installers, and apprentices. The Plumbing Manager should have experience with quoting jobs and be comfortable estimating projects. The Plumbing Manager will direct plumbing technicians and installers to efficiently and effectively meet project tasks, duties, and other requirements. As the Plumbing manager, you are accountable for all plumbing technician's performance assessments, reviews, and improvement objectives for the company requirements. This role reports directly to the CEO.

Role Responsibilities:

Team Management

Supervise and lead a team of plumbers and technicians, ensuring they perform their tasks efficiently and maintain our high standard of quality and professionalism.

Estimating/Quoting

Quoting and bidding jobs which includes; correctly determining the costs involved in a project, including materials, labor, and equipment, before work commences, providing crucial information for bidding, budgeting, and project planning

Scheduling

Plan and schedule tasks related to ongoing projects, considering customer preferences, anticipated job completion dates, and availability of staff, ensuring all projects remain on schedule.

Quality Control

Oversee the quality of work performed by the plumbing team to ensure it meets industry standards and customer expectations.

Customer Service

Address customer inquiries, complaints, and concerns. Striving to provide exceptional customer service and resolve issues effectively.

Inventory Management

Maintain an inventory of plumbing materials, tools, and equipment, ensuring that the team has what they need for their work.

Ensure that the plumbing services provided adhere to local building codes and regulations.

Hiring, Training and Development

Interview new service team members and assist with hiring process. Provide training and development opportunities for service team members to improve their skills and stay up-to-date with industry advancements.

Safety

Promote and enforce safety protocols to prevent accidents and ensure a safe working environment.

Documentation

Maintain records of service calls, work performed, and customer feedback.

Job Requirements

Plumbing Expertise: A deep understanding of plumbing systems and techniques is crucial. Experience as an estimator is a plus. Management Skills: Strong leadership and management abilities to lead a team effectively. Minimum of 2 years management experience in a similar role. Communication: Excellent communication skills to interact with customers, staff, and suppliers. Problem-Solving: The ability to address and resolve complex plumbing issues and customer concerns. Organizational Skills: Effective scheduling, prioritization, and resource management are key. Technical Knowledge: Understanding of plumbing tools and equipment, as well as industry trends. Customer Focus: A commitment to delivering exceptional customer service. Regulatory Knowledge: Familiarity with local plumbing codes and regulations. Budgeting Skills: Proficiency in managing budgets and controlling costs.
We offer competitive compensation packages, including benefits such as health insurance, and paid time off. If you are a highly motivated individual with a passion for providing excellent service and have the required experience, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Types: Full-time, Permanent

Pay: $45,000.00-$70,000.00 per year

Benefits:

Dental care Extended health care On-site parking Paid time off Vision care
Ability to commute/relocate:

Mississauga, ON L4Y 1Y6: reliably commute or plan to relocate before starting work (required)
Experience:

plumbing: 5 years (required)
Work Location: In person