Job Description

Company Overview

HPG Mechanical is a family-owned plumbing and HVAC business serving the Calgary area since 1970. We pride ourselves on delivering professional mechanical services with a commitment to family values and customer satisfaction.

Summary

We are currently seeking a skilled Plumber/Gasfitter to join our dedicated team in Calgary. In this role, you will be instrumental in providing high-quality plumbing services to both residential and commercial clients, ensuring that every job is completed with professionalism and care.

Role Success Scorecard

PURPOSE OF THE ROLE BY FUNCTION

A. GET WORK (BRING IN BUSINESS/BD/MKTG/SALES) - 10% of effort

Represent HPG Mechanical with professionalism and pride at every jobsite. Build positive client relationships through clear communication and reliable workmanship. Identify opportunities for additional service work or maintenance contracts. Support the company's reputation by promoting our commitment to safety, efficiency, and quality.
B. DO WORK (DELIVER TO OUR CLIENTS/OPERATIONS) - 80% of effort

Install, repair, & maintain plumbing, gas, & heating systems according to drawings, codes & safety standards. Perform service and maintenance calls efficiently while meeting quality expectations. Troubleshoot system faults and implement cost-effective solutions. Supervise and mentor apprentices, ensuring work is completed safely and correctly. Maintain accurate job records, time sheets, and material documentation. Ensure all work meets or exceeds HPG Mechanical's quality standards and client specifications.
C. SUPPORT WORK (SUPPORT GET/DO EFFECTIVENESS) - 10% of effort

Participate in safety meetings and uphold the company's safety program. Contribute to process improvements for installations and service workflows. Maintain company tools and vehicles in top condition. Provide input to supervisors for estimating, scheduling, and design improvements. Support training and development of junior team members.
SPECIFIC ACCOUNTABILITIES (KEY DELIVERABLES FOR MY ROLE)

Complete plumbing and gasfitting installations on schedule and within budget. Adhere to all local building codes and HPG Mechanical safety policies. Deliver zero-defect installations with minimal rework or call-backs. Accurately complete service reports and daily documentation. Maintain strong communication with dispatch, supervisors, and clients. Mentor assigned apprentices and ensure proper training and safety compliance.
CORE VALUE EXPECTATIONS (LIVING THEM IN MY ROLE)

Family & Fun

Foster teamwork and a positive attitude on every jobsite. Support your coworkers and help each person reach their personal potential. Bring enthusiasm and a sense of humor to your work while maintaining professionalism.

Above the Line

Take ownership of every task from start to finish. Be accountable for safety, quality, and communication. Lead by example and represent HPG Mechanical with pride.

Respect

Treat others the way you want to be treated. Communicate honestly and courteously with clients, supervisors, and team members. Respect the jobsite, client property, and the work of others.

PERSONAL KEY PERFORMANCE INDICATORS (KPI)

KPI DESCRIPTION

Job Completion on Schedule

GREEN YELLOW RED

?95% of jobs on time 85-94% <85%

Call-backs / Rework Rate

?2% 3-5% >5%

Safety Compliance

0 incidents or violations Minor non-critical issues Any major violation

Apprentice Mentorship Hours

2 hrs/week 1-2 hrs/week <1 hr/week

Customer Satisfaction Score

9/10 7-8/10 <7/10

MOST IMPORTANT BEHAVIORAL SKILLS (ORDER BY IMPORTANCE)

Safety awareness Problem solving Customer focus Teamwork and communication Time management Accountability Adaptability Attention to detail
QUALIFICATIONS & EXPERIENCE

Red Seal Journeyperson Plumber or Gasfitter (Class A or B). Minimum 5 years' industry experience (service and/or construction). Strong knowledge of plumbing and gas codes (AB Code as applicable). Experience supervising and mentoring apprentices. Valid driver's license with clean record.
MOST IMPORTANT TECHNICAL / PROFESSIONAL SKILLS

Technical:

Proficient with hand and power tools, pipefitting, brazing, soldering, and system testing. Knowledge of hydronic heating systems, boilers, and water heaters. Experience with gas piping systems, venting, and commissioning. Use of mobile field apps for job documentation and time tracking.

Professional:

Dependable and punctual. Safety-conscious and code-compliant. Strong interpersonal communication skills. Customer-oriented attitude. Integrity and pride in craftsmanship. If you are ready to take your plumbing career to the next level with a company that values its employees like family, we invite you to apply today!
Job Type: Full-time

Pay: $48.00-$51.00 per hour

Expected hours: 40 per week

Benefits:

Company car Disability insurance
Ability to commute/relocate:

Calgary, AB T2G 3T9: reliably commute or plan to relocate before starting work (required)
Experience:

Plumbing: 2 years (required)
Language:

English (required)
Licence/Certification:

Plumbiing License (required)
Work Location: In person