As a platform administrator, you support IT efficiency. You design, automate, configure, administer, maintain, develop and upgrade large-scale products, services, management systems and platforms based on the organization's needs. You analyze and diagnose complex issues related to the platform delivery, implementation, development, administration and stability. You provide opinions in accordance with your discipline's rules and recommend solutions to improve and optimize standards, policies and programs. You propose implementation plans. Your projects and initiatives require extensive knowledge of your line of work. You coordinate the planning, design and execution of projects and initiatives. You help solve complex problems using your analytical skills and detailed knowledge of your line of business. More specifically, you will be required to :
Deploy, maintain and upgrade the scheduling platform and third-party components.
Manage access rights and the security for the platform and third-party components.
Produce and update documentation and deliverables (SharePoint, Confluence wiki, guide, etc.).
Provide technical and statistical reports (performance, volume, memory, health check, dashboard).
Participate in incident and problem resolution.
Participate in project initiatives (technical support depending on the platform).
Provide support for the scheduling platform and third-party environments.
Provide installation management and support for thick clients and thin clients
Help develop in-house tools as needed (automation, scripts, programs).
Open and follow up on tickets (Case) with suppliers (BMC, CFS, Kyndril, etc.).
Participate in and carry out the platform rollout activities (plan, guides, documents and tests).
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.