Job Description

Canadian Blood Services is looking for a Plasma Associate to join our dynamic Plasma Operations team in Kelowna.

Job category: Laboratory and phlebotomy
Job posting ID: 4355

\xe2\x80\x8bEmployment status: Regular part-time
Possible schedule/FTE: 0.73

Classification: HEU 180
Salary/Rate of pay: SD 21 - $27.70 to $29.57

Application deadline: 2023-04-06
This position is open to: Internal and External applicants

Somewhere in Canada there\'s a life you can save.

Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.

Join Canada\'s Lifeline and make a meaningful difference every day.

Reporting to the Plasma Centre Manager, you will be responsible for performing assigned duties associated with the plasma donation and production process as defined by standard operating procedures. You will participate in projects/continuous improvement initiatives that contribute to the success of the program. You will also act as an ambassador of the program to promote and contribute to a collaborative and customer-centric work environment.

Key responsibilities include:

• Assembles and prepares supplies, equipment and associated documentation required to expedite collection process
• Conducts confidential donor screening, obtains donor consent, completes donor registration, and responds to inquiries and concerns regarding plasma donation/process, etc.
• Performs venepuncture according to established standards
• Ensures completeness of information in IT system for products
• Prepares product samples for shipment to testing facility and to fractionator and ensures documentation requirements and products meet specifications
• Prepares product for freezing, monitors temperature, and centrifuges product samples as per established procedures
• Assists with various recruitment/retention initiatives designed to further grow or engage the donor base
• Participates in the development and maintenance of an effective non-conformance program, which includes data collection and analysis, root cause analysis, monitoring of its effectiveness and recommending and implementing process improvement activities as needed

Required Skills:

• Post-secondary level education in a relevant discipline from a recognized institution preferably in science/health related field of study
• A minimum of three years of progressive experience working with the public, particularly in a high customer-focused environment
• Completion of a formal training program in phlebotomy, an asset
• Experience with current Good Manufacturing Practices is an asset
• Excellent communication skills
• Adaptable, flexible and comfortable with frequent changes

• Must be detail-oriented and capable of working in a highly regulated environment
• The ability to exercise judgment, tact, diplomacy and strict confidentiality are mandatory
• Computer literacy required

Additional information:

• Currently the work days can include Monday, Tuesday, Wednesday, Thursday, Friday, Saturday; Shift start and stop times are as follows 0645-1245, 0700-1300, 0730-1330, 0830-1430, 1330-1930, 1430-2030, 1515-2115, 0845-1445, 0815-1415, 930-1530, 0915-1515; Rest days are Saturday/Sunday, Sunday/Monday

Benefits:

• Vacation and paid holidays
• Extended Health and Dental
• Defined benefits pension plan
• Employee discounts, wellness program, and much more

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada\'s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

To protect the health and safety of its employees, all Canadian Blood Services\' employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.

Canadian Blood Services