Job Description

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:

We are seeking a motivated individual to fulfill the role of Support Coordinator within the Access Networks Support team.

This is an exciting position that is integral to successfully meeting customer commitments through effective coordination and tracking of critical project elements as they move between the extended Engineering team to Network Implementation. Reporting to the Central ANS Manager, the successful candidate will work closely with the System Planners, Network Implementation and other team members to coordinate and track progress.

The candidate will demonstrate excellent communication ability, be able to organize and facilitate effective and efficient project milestone coordination meetings, be extremely detailed oriented, and possess advanced MS Excel ability.

What you will be doing:

• To work closely with an extended team to ensure project details transfer effectively between the various individuals and departments.
• Esure project information is documented in ADM (Access Deployment Management) and Excel.
• Laise with milestone owners to ensure schedules are accurate, current and recorded project information is relevant to project status.
• Ensure required ADM fields are completed, updated and milestones are logically scheduled.
• Work ork directly with Engineering team members in coordinating the delivery of core project components.
• Monitoring and follow-up on missing or errant project data in ADM and Excel
• Monitor and report on project SOI's and committed dates
• Facilitating project milestone meetings
• Be the central point of contact for all project hand-offs
• Preparation and distribution of project reports
• Track project financials committed and spent to budget through recording purchase orders and invoicing
• Track and report on addendum requests
• Central point of contact for project issuance and as-built return
• Monitor and record requisitions on material orders
• Monitor and report on permit expiration dates, in-service dates and SOI commitments
• Other project administrative tasks as required

What you will bring:

• Previous experience working in a Wireline Networks environment
• Previous experience of working in a professional environment/ project management is considered an asset
• Possess advanced MS Excel with strong MS Office Word and Power Point
• Able to work well in a team environment
• Experience with ADM is a definite asset.
• Detail-oriented, with an emphasis on quality of work.
• Proven exceptional work-ethic, self-motivated, and highly driven.
• Excellent written communication ability with strong verbal communication ability
• Excellent organizational skills.
• Must be flexible and willing to perform other duties as required.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 85 Grand Crest Place (031), Kitchener, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 278094

Together, we'll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what's right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .

Posting Notes: Digital & Technology



Location:

Kitchener, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of podcast with Dr. Sonia Kang.