Job Description

Department

Keyboards

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

2391, chemin de Chambly

Longueuil, QC

Department:

Roland Digital Piano Showroom

Introduction

:

We are seeking a motivated and experienced Piano Sales Specialist to join our dynamic team. The ideal candidate will have a proven track record in the piano sales industry and a passion for music. You will be responsible for providing exceptional customer service as well as building the clientele in this new market for us. If you have a deep understanding of digital pianos, a strong sales background, and an enthusiasm for helping customers find the perfect instrument, we want to hear from you!

Key Responsibilities

:

Sales & Customer Engagement

: + Build and maintain strong relationships with customers through personalized service and expert advice.
+ Guide customers through the selection process, recommending pianos based on their needs, preferences, and budget.
+ Meet or exceed monthly and annual sales targets.

Product Knowledge

: + Stay updated on the latest trends, brands, and innovations in the piano industry.
+ Provide in-depth information on pianos, accessories and maintenance options.

Customer Service

: + Offer exceptional after-sales support, ensuring customer satisfaction with their purchase.
+ Address customer inquiries, resolve issues, and follow up on product deliveries or special orders.
+ Help with coordinating piano deliveries and installation if necessary.

Qualifications

:

Experience

: + Proven track record of at least 5 years in sales, preferably within the music or piano industry.
+ Strong background in high-ticket or luxury goods sales is a plus.

Skills

: + Excellent communication and interpersonal skills.
+ Ability to quickly learn and retain technical product knowledge.
+ Ability to identify customer needs and offer tailored solutions.

Passion for Music

: + Deep appreciation for music and the piano industry.
+ Experience playing the piano or a strong understanding of music theory is highly desirable.

Customer-Focused

: + Exceptional customer service skills with the ability to build long-lasting client relationships.
+ Demonstrated success in meeting or exceeding sales goals.

Additional Skills

: + Proficiency in basic computer skills and point-of-sale systems and social media advertising
+ Ability to work independently
+ Desire to watch sales grow while we increase our market share in the Digital Piano market

What We Offer

:


A competitive compensation package A competitive benefits plan (including medical, dental, prescription drugs, short and long term disability, life insurance and travel insurance) An optional pension plan (with contributions matched by Long & McQuade!) Staff purchase benefits An in-house, four-level training program Opportunities for advancement

How to Apply

:

If you are a passionate, experienced sales professional with a love for music, we would love to hear from you! Please submit your resume and a cover letter detailing your sales experience in the piano industry to Matt Coburn, mcoburn@long-mcquade.com.