Job Description

## Job Overview
This is a unique hybrid role designed for someone who enjoys both patient care support and administrative duties. The successful candidate will assist our physiotherapists and other healthcare providers in delivering rehab programs while also managing the reception area to ensure smooth day-to-day operations.

## Responsibilities

Clinical / Rehab Assistant Duties:

Support therapists with treatment preparation, exercise supervision, and patient flow.

Demonstrate and assist patients with exercise programs as directed by healthcare providers.

Maintain cleanliness and organization of treatment areas and equipment.

Record and update patient exercise logs and documentation as required.

Reception / Administrative Duties:

Greet patients and create a welcoming environment.

Answer phone calls, emails, and appointment inquiries.

Schedule and confirm patient appointments.

Process billing, payments, and insurance claims.

Manage patient files, intake forms, and records with confidentiality.

## Qualifications

- PT/OT diploma/degree- internationally trained living in Canada are welcome to apply
- Previous experience as a Rehab Assistant, Kinesiologist, Massage therapist or in a healthcare support role (an asset but not required - training provided).

Education in physiotherapy/kinesiology/massage therapy required.

Experience in Canadian clinic for physical therapy/ massage therapy or wellness clinic is preferred.

Strong communication and interpersonal skills.

Ability to multitask and balance clinical and administrative duties.

Proficient with scheduling software and basic computer applications.

Friendly, organized, and quick learner.

Join our team to play a vital role in providing exceptional patient care and support within our healthcare facility.

Job Types: Full-time, Part-time, Internship / Co-op
Contract length: 12 months

Pay: $18.00-$20.00 per hour

Expected hours: 8 - 24 per week

Benefits:

Company events Flexible schedule
Ability to commute/relocate:

Burnaby, BC V5H 4H3: reliably commute or plan to relocate before starting work (preferred)
Education:

Bachelor's Degree (preferred)
Experience:

physiotherapy/multidisciplinary clinic: 1 year (preferred) Jane software: 1 year (preferred) Canadian wellness clinics administration: 1 year (preferred)
Licence/Certification:

Physiotherapist Licence/degree (preferred)
Location:

Burnaby, BC V5H 4H3 (preferred)
Work Location: In person