Job Description

Physiotherapy Assistant Avalon Physiotherapy
St. John\'s, NL
Status: Permanent - Full time Schedule: Monday to Friday
As a Physiotherapy Assistant at Lifemark, you are an important member of our clinical team. You are responsible for assisting with client care as directed by a Physiotherapist and for the maintenance and cleanliness of the treatment area and equipment. You will also provide outstanding administrative support to patients, co-workers and stakeholders, in keeping with the Lifemark commitment to patient-centered care. As a significant contributor, you are the type of person who will take pride in the thoroughness of your work and the strong relationships you develop with your clients and co-workers.
Your responsibilities would include:

• Ensure optimal patient care through friendly, enthusiastic and professional service with all patients and team members
• Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
• Coordinate a detailed and accurate intake of information on the patient\'s first visit to the clinic
• Register new patients in line with acceptable standards of the clinic; support patients in filling medical forms at the clinic to avoid errors and inaccurate information
• Using electronic medical record files and coordinating the scheduling of future appointments for patients with all providers as directed
• Ensuring optimal patient care by suggesting additional services or products as indicated, and in the patient\xe2\x80\x99s best interest
• Collect payment at time of service and follow up on outstanding payments
• Complete accurate clinic billing and follow up on accounts receivable as required
• Produce accurate end-of-day reports
• Work cooperatively with clients to set and achieve functional goals
• collect outcome measure data
• Maintenance and cleaning/sterilization of medical equipment
• Inventory of clinical supplies
• Other administrative duties, as requested by the clinic director

Qualifications:

• PTA diploma or Kinesiology degree preferred
• Previous experience working within a clinic setting
• Personal, friendly demeanor with excellent relationship-building skills
• Ability to exercise good judgment, resourceful, strong organizational skills
• Ability to investigate, understand, and resolve issues that arise from billing, collections, and multiple funding sources
• Able to adapt to change with clinic operations to continuously learn and strive for improved patient care
• Self-starter with the ability to work independently and collaboratively in a team environment
• Responsible for Booking and Billing for WSIB, MVA, and Private Patients
• Previous experience in a medical office is considered an asset

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Apply today! Visit www.lifemark.ca for more information.