Job Description

Overview

We are seeking a dedicated and organized Physiotherapy Assistant to join our healthcare team. The ideal candidate will play a vital role in supporting physiotherapists in delivering high-quality patient care. This position requires strong administrative skills, excellent customer service abilities, and a passion for helping others. The Physiotherapy Assistant will assist with various tasks that contribute to the efficient operation of our practice while ensuring a positive experience for our patients.

Responsibilities

Assist physiotherapists in implementing treatment plans and therapeutic exercises for patients. Maintain accurate patient records and documentation in accordance with healthcare regulations. Manage front desk operations, including greeting patients, scheduling appointments, and answering multi-line phone systems. Perform data entry tasks and maintain organized filing systems for patient information. Provide exceptional customer support by addressing patient inquiries and concerns with professionalism and empathy. Ensure the cleanliness and organization of the therapy area and equipment. Collaborate with other healthcare professionals to enhance patient care and outcomes.

Experience

Previous experience in a medical office or healthcare setting is preferred, particularly in roles such as dental receptionist or physiotherapy assistant. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace is essential. Strong clerical skills including typing, proofreading, and filing are required. Excellent organizational skills with the ability to manage multiple tasks efficiently. Demonstrated customer service experience with a focus on phone etiquette and patient interaction. Previous experience handling front desk responsibilities in a multi-line phone system environment is advantageous. A background in data entry and administrative support will be beneficial to succeed in this role. Join our team as a Physiotherapy Assistant where you can make a difference in the lives of our patients while developing your professional skills in a supportive environment.
Job Type: Part-time

Pay: From $17.20 per hour

Expected hours: 15 - 20 per week

Work Location: In person