Job Description

The Pharmacy Assistant assists the pharmacist and pharmacy technicians in fulfilling prescriptions, welcoming patients and dispensing medication. He or she must provide unparalleled customer care.

Responsibilities

Service to patients

Welcome patients in a professional and considerate manner. Comply with legal intervention limits regarding patients and confidentiality. Respond to questions from patients and/or refer them to the pharmacist, as the case may be. Receive and forward suggestions from patients to the person in charge. Respond to telephone calls and record information regarding prescription refills. Filter all other calls. Process payments at cash register
Work Methods

Collect the relevant patient information. Create and update patient records on the computer. Enter and renew prescriptions on the computer. Prepare the packaging of prescriptions by counting pills and applying labels and appropriate precautions on the vials. Obtain the pharmacist's approval for prescriptions and other documents. Record purchases on the e-terminal and handle cash, credit card and debit payments, where applicable. Transfer claims to insurers and settle various problems regarding these claims. Coordinate the delivery service for prescriptions. Dispose of biomedical waste in a safe manner. Maintain an orderly work environment.
Merchandise Control

Verify the content of the merchandise on delivery. Verify this content against the invoices and purchase orders. Place the products in the proper location and ensure the rotation of medication according to expiry dates and established protocols.
Qualifications

Pharmacy assistant experience, an asset; Mathematical skills; Able to learn and work with both pharmacy and cash register systems
Skills

Highly developed sense of customer care; Communication skills; Listening and empathy skills; Attention to detail; Ability to work both individually and as part of a team
Job Types: Full-time, Permanent

Pay: $19.00-$23.00 per hour

Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Weekends as needed
Work Location: In person