Job Description

We are seeking a reliable and detail-oriented

Pharmacy Assistant

to support day-to-day operations at our independent

compounding pharmacy

. The ideal candidate will be responsible for assisting in prescription processing, compounding support, inventory management, and patient service in a

paperless Kroll environment

. This is a

low-traffic pharmacy

focused on patient care, OTCs, and home health products.

Key Responsibilities:

1.

Prescription Processing & Data Entry

Accurately receive, interpret, and enter new prescriptions and refills into

Kroll paperless

pharmacy management software. Confirm patient information, medication directions, and prescriber details for each entry. Print and prepare prescription labels, auxiliary labels, and related documentation.
2.

Compounding Support

Assist the pharmacist in

non-sterile compounding preparations

Clean and maintain compounding equipment, workstations, and supplies as per

Ontario College of Pharmacists (OCP)

standards. Organize and label bulk ingredients and ensure expiry dates are monitored and recorded.
3.

Customer Service & Patient Interaction

Greet customers in a professional and friendly manner, providing support with prescription pick-up, OTC recommendations, and general inquiries. Answer telephone calls, manage voicemails, and relay messages accurately to the pharmacist. Provide product information for home health care items and assist with proper sizing and selection of

braces, supports, and compression stockings

, referring to the pharmacist as needed.
4.

Inventory & Stock Control

Receive, verify, and shelve incoming medication and product orders; ensure invoices match shipments. Monitor drug and product inventory (including OTC and home health supplies), identify low stock, and assist with order placement. Track and manage

expiry dates

, rotate stock, and remove expired items from inventory promptly.
5.

Administrative & Compliance Support

Maintain accurate patient records, compounding logs, and documentation required under regulatory guidelines. Assist in preparing compliance packaging or blister packs. Ensure daily tasks comply with privacy and regulatory requirements (e.g.,

PHIPA

,

OCP

,

Narcotic reconciliation

).
6.

Dispensary Organization & Maintenance

Ensure a clean, organized, and professional workspace throughout the dispensary, compounding area, and front store. Restock supplies such as vials, labels, and auxiliary materials. Perform daily opening and closing tasks, including cash handling (if applicable), cleaning, and system backups.

Qualifications & Skills:

Education:

High school diploma (minimum); Pharmacy Assistant certificate preferred Previous

community pharmacy experience

preferred; compounding experience is an asset Familiarity with

Kroll paperless software

(training can be provided) Strong attention to detail and organizational skills Excellent communication and interpersonal abilities Ability to work independently in a

low-volume, solo-assistant environment

Job Types: Full-time, Part-time

Pay: From $17.60 per hour

Expected hours: 20 - 40 per week

Benefits:

Flexible schedule Store discount
Experience:

Pharmacy Technician/Assistant: 1 year (required)
Licence/Certification:

Pharmacy Technician Licence (required)
Work Location: In person

Application deadline: 2025-08-31