Job Description

Please note: This posting is intended to build a pipeline of qualified candidates in anticipation of the growth our Pharmacy team is forecasting across the country. While there may not be an immediate opening, we encourage you to apply so we can connect when a suitable opportunity arises.

WHO WE ARE

When it comes to health, we're always looking for ways to push for better. It's why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter's prescription. He knew there had to be a better way. So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.


We aren't just a health and benefits company. We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.

We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.




Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

When it comes to health, we're always looking for ways to push for better. It's why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter's prescription. He knew there had to be a better way. So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.


We aren't just a health and benefits company. We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

Greenshield Health Digital Pharmacy is a fast growing, tech-driven, online pharmacy where innovation in patient-care comes first. With access to provincial e-health databases and new communication tools (PrescribeIT), Greenshield is redefining clinical pharmacy and becoming a key contributor in bringing hospital level of collaboration and care into the community setting. Using these tools, we are able to personalize doses to each individual and help combat medication overuse, while advancing improvement in chronic disease management and compliance. This may involve clinical suggestions to lower doses, switching to safer alternatives and even deprescribing.

What you'll be doing

Provide exceptional customer service to all patients (requires excellent communication skills by phone, email, and messaging Prepare shipments for couriers delivering patient order Operating a PacMed robot for strip packaging of community and group home patient Support the pharmacy team in prescription workflow, customer service, and general pharmacy duties including: Communicating with patients by phone and email about their orders, prescriptions, and professional service need Entry and billing of prescription Preparation and packaging of prescription Inventory management and asset protection General organization and cleaning of dispensary Comply with all ethics and standards of practice of the Ontario College of Pharmacists under the supervision of Regulated Pharmacy Technicians and Pharmacist Take on other tasks or projects to support pharmacy operations as necessary

WHO WE'RE LOOKING FOR

At least 2 years of experience as a Pharmacy Assistant Experience with Kroll pharmacy software Experience with PacMed is an asset Excellent communication and customer service skills Adaptability Ability to learn new skills

Critical thinking and problem-solving skills



Job Type: Temporary - Full-time

On-site parking

Schedule: Monday to Friday 9:00AM to 5:00PM (7.5-hour shifts, paid lunch)

Experience: pharmacy: 2 years (preferred)



Work Location: In person, London, Ontario

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that's what it takes to create better health for all. We dare to challenge the status quo. And we're driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That's why we provide a place where you can be inspired, challenged, and rewarded.



Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.



We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn't just about personal achievements, it's about making a
difference together.



Here's to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.


GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn't align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.


Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your resume will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).