Pharmacy Assistant For Customer Support Position
Burlington, ON, CA, Canada
Job Description
Silver Fox Pharmacy in Burlington is looking for a positive-thinking, friendly and dedicated pharmacy assistant to join our dynamic customer support team! The ideal candidate will possess exceptional phone skills, pharmacy experience and Kroll software experience. Good understanding of third-party insurance billing is a requirement. Microsoft Word and Excel knowledge is also a requirement.
Responsibilities Include:
Answering the phone and directing customers to the appropriate person
Making introductory calls to all new customers
Entering and maintaining customer contact information in pharmacy computer software
Processing payments
Adjudicating pharmacy claims
Initiating third-party medication coverage
Keeping a safe, comfortable, clean work environment
Maintaining confidentiality and professional standards
Qualifications and Skills
Possess a positive team spirit
A friendly, professional phone manner
Pharmacy experience and Kroll software experience
Strong computer skills
Exceptional customer support skills- remains calm under pressure and maintains a professional demeanor when speaking with customers.
Excellent organizational skills
. Strong verbal and written communication skills
Bilingual (English/French) preferred
Job Types: Full-time, Permanent
Benefits:
Casual dress Dental care Extended health care On-site parking Vision care
Application question(s):
Hours are 40 hours a week Mon-Fri: do you have a valid work permit for a full time job? This is a Burlington location ad. Is this where you would like to apply? What is your salary expectation? If hired, when you would be available to start?
Experience:
pharmacy software billing: 1 year (required)
Work Location: In person
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Job Detail
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Job IdJD2839164
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBurlington, ON, CA, Canada
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EducationNot mentioned