To assist in operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.
DUTIES & RESPONSIBILITIES:
? Greet customer promptly and gather prescription information according to Standard Operating Procedures
? Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC's, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
? Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures
? Managing customer inquiries both in person and over the phone
? Adhere to all confidentiality and privacy requirements
Administration
? Receive new and repeat prescription orders in accordance with Standard Operating Procedures
? Prepare and submit orders (e.g. medications, OTC's, special orders)
? Accurately file completed documentation as per Pharmacy Standards of Practice, in a timely and organized manner.
? Ordering and maintaining non-prescription merchandise in the dispensary, including stock rotation and the management of expired product.
Prescription Workflow
? Assist in prescription preparation to company's standards and professional services
? Select medications to fill prescriptions according to Pharmacy Standards of Practice
? Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards of Practice, ensuring all relevant information and documentation is complete
? Accurately enter and maintain appropriate data within the applicable Pharmacy systems.
? Put away received pharmacy inventory in appropriate location in accordance with established workflow.
? Manage customer returns and expired products in accordance with established disposal protocol.
? Follow Standard Operating Procedures and Pharmacist direction, and adhere to all legal requirements, including provincial and federal regulations and by-laws.
? Maintaining cleanliness of workspace according to store policy
Skills & Qualifications
? High School Diploma
? Diploma from a Pharmacy Assistant credited course preferred.
? Previous at least 1 year Pharmacy Experience Preferred
? Retail Experience an Asset
? Exceptional customer service skills with a talent for building customer loyalty
? Effective communication skills
? MS Office
? Effective organizational skills, ability to multitask
? Problem Solving Skills
? Strong attention to detail
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
On-site parking
Store discount
Work Location: In person
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