Founded in 2019, Rx Connect Specialty Pharmacy is a proud Canadian company, comprised of healthcare professionals with extensive specialty medication experience with a location in Mississauga, Ontario and another in Calgary, Alberta. We are a distinctive healthcare company, with patient relationship skills that set us apart. We mainly deal with patients who require biologics/specialty medications used in the treatment of chronic medical conditions such as rheumatoid arthritis, psoriatic arthritis, urticaria, ulcerative colitis, and many others.
You will have the opportunity to work with our in-house specialty team and support the day-to-day operations of the pharmacy. We are looking for a candidate who is reliable and organized, with excellent communication skills and capable of providing exceptional customer service. The candidate is expected to be proficient with Kroll Pharmacy Management Software and experienced in troubleshooting adjudication issues with public and private payers.
Duties and Responsibilities
Entering patient and prescription information into Kroll
Understanding and completing third party adjudication
Troubleshoot all billing errors
Assisting in coordination of deliveries - switched order of these two
Ensure all copayments are charged and collected
Provide pharmacy team with medication totals for upcoming delivery before cut off time to ensure we have appropriate stock
Other duties as assigned
Job Requirements
Proficient in Kroll order entry and third party adjudication/billing (minimum 2 years of experience)
Retail or community pharmacy experience (minimum 2 years of experience)
Excellent communication and customer service skills
Effective organizational skills and excellent time management skills with the proven ability to multi-task
Excellent problem-solving skills with the ability to resolve issues independently in an effective and efficient manner
Detail oriented with the ability to work under minimal supervision
We offer a competitive salary and benefits package, as well as opportunities for career advancement within our growing company. If you are passionate about helping patients and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
To apply, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: From $20.00 per hour
Benefits:
Casual dress
Company events
Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
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