Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 225 Fairview Dr, Unit 1A, Brantford, Ontario, N3R 7E3

At Shoppers Drug Mart, we\xe2\x80\x99re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we\xe2\x80\x99re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it\xe2\x80\x99s a great place to work. We\xe2\x80\x99re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

SUMMARY:

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

Customer Service

Greet customer promptly and gather prescription information according to Standards

Perform duties in priority according to Role assigned on Role Assignment Schedule

Refer to the pharmacist all clinical inquiries

Set realistic customer expectations as to wait times

Locate and cash out prescriptions and any ancillary items

Ensure customers requiring counseling are referred to the Pharmacist

Maintain and control the cash register in the dispensary

Adhere to all confidentiality and privacy requirements

Administration:

Receive new and repeat prescription orders in accordance with Standard Operating Procedures

Prepare and submit orders with the exception, of controlled drugs and narcotics

Adjudicate third party billing, online and manage manual Third-Party Accounts

Answer telephone and refer to a pharmacist when necessary

Manage incoming faxes according to Pharmacy Standards of Practice

Assist pharmacist in coordinating call backs

Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow:

Assist in prescription preparation to company\'s standards and professional services

Data entry for new prescriptions, and managing refill request processing

Select medications to fill prescriptions according to Pharmacy Standards of Practice

Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards

Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills & Qualifications:

High School Diploma

Diploma from a Pharmacy Assistant credited course preferred

Previous Pharmacy Experience preferred

Effective organizational skills, ability to multi task

Problem Solving Skills

Strong attention to detail

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Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You\xe2\x80\x99ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada\'s diversity as a source of national pride and strength. We have made it a priority to reflect our nation\xe2\x80\x99s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct \xe2\x80\x93 it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Shoppers Drug Mart