Job Description

Description
Temporary position (12 months)
Join our team
We are the Pharmacy Consulting team at TELUS Health and are looking for someone like you to work with us to grow the TELUS Health business, shape new exciting services and drive process improvement across various clinical services programs.
Here's the impact you'll make and what we'll accomplish together
You'll be joining the Pharmacy Consulting team to support the growth of the prior authorization program.
We are seeking a highly skilled bilingual Pharmacist to join our team, who is a highly motivated self-starter with an engaging and driven personality. In this role, the successful candidate will be responsible for supporting the administration of the Prior Authorization program as well as support management of clinical programs and providing pharmacy and clinical expertise to group insurance clients and internal teams. This candidate will work closely with our prior authorization and pharmacist teams, as well as, clients, internal teams, and stakeholders in the operations of the prior authorization program, as well as client support.
Here's How:

• Leverage clinical expertise in the assessment of prior authorization requests and the support of clients and internal teams
• Support the team with the operations of the prior authorization program by leverage experience of drug navigation and pharmacy benefit management expertise
• Ability to use your experience to take initiative in troubleshooting, allowing you to effectively and efficiently identify problems and apply appropriate solutions
• Consistently delivers high quality work, meeting internal quality expectation and receiving high satisfaction rates
• Good customer relationship skills and accomplishes the following with guidance: managing expectations, communication, risk management, and effectively interface with working teams and director level management
• Proactively adapting to meet the changing needs of our customers
• Proven capability to quickly learn and share information with others
• Promotes enthusiasm and generates a positively charged working environment, motivating teammates with a "can-do" approach to problems
• Learns from feedback and is constantly improving quality to ensure high quality standards are met
• Considers others' points of view by asking questions, listening and ensuring understanding through strong verbal and written communication

Qualifications
You're the missing piece of the puzzle

• You love meeting new people and making connections and introductions
• You can leverage your clinical expertise in a variety of therapeutic areas and understanding of drug navigation to support prior authorization operations
• You are a recognized influencer with the ability to bring forward ideas and captivate your audience to convey an opportunity
• You possess strong business acumen, strategic and critical thinking capabilities and are able to understand and leverage clinical expertise to support operations and clients
• Noted for your ability to pivot, you are adaptable, resilient and comfortable dealing with ambiguity and last minute changes
• You have strong time-management and organizational skills to work independently in a fast-paced, rapidly growing environment but also collaborate effectively with a team
• You are highly motivated, creative, and self-sufficient with the ability to work successfully under pressure
• Solid understanding of pharmacy and pharmaceutical landscapes and program offerings within the pharmacy benefit management industry

Qualifications

• Bachelor degree in Pharmacy or Pharm.D. required
• Licensed Pharmacist in relevant jurisdiction
• Bilingual, preferred
• 3+ years of experience in a Pharmacy Benefit Management Industry or related field
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Advanced Microsoft Office skills (Excel, PowerPoint, Outlook) including Microsoft Excel proficiency is an asset

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
Salary Range: $88,000-$132,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

Job Type: This is for a current vacancy
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Health
We're looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.
We are honoured to be recognized
21,166
Physicians using TELUS Health electronic medical records
6,300
Pharmacies using our pharmacy solutions
140 million+
Health claims processed using TELUS Health solutions
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Skills Required