Job Description

Our address is 22 Dovercourt Rd. Toronto M6J 3C3. Please check how far our store is from where you're located before applying for this job.We are seeking a full-time (45hrs+ a week, Monday to Friday) receptionist for our grooming and pet retail store.We pride ourselves in providing the best customer service to all of our clients and to provide the best products and grooming experience for their pets.The candidate will be expected to handle customers for both retail and grooming, take phone calls and approve online grooming bookings. In addition, the candidate needs to be comfortable handling dogs of all breeds and sizes.We are looking for an experienced receptionist that has either worked in/as: retail stores, pet-related stores and/or customer service representative.$15/hr, no commission in 2-3 weeks of training period. After training, $15/hr + commission on in-store sales. (This is to encourage our receptionist to go above and beyond to provide an excellent customer service to our clients.)Details of the position: You will be expected to manage the retail section of the store, and handle customer service and sales inquiries.As well as managing schedules, customer intakes and communicate with groomers to manage schedulesChecking-in dogs/cats and receiving grooming needs, possible allergies or injuries and relay them to the groomers.In addition, you will need to electronically organize and add customer information. And let groomers and bathers know what information is under their booked dogs/cats.Remove and add inventory on online store as new shipments arrive & pack online order shipmentsAssisting groomers with challenging dogs whenever required (Such as holding on to the dog)General cleaning (taking out garbage bags, vacuuming, moping, etc)QualificationsThe most important qualification that we're looking for is, friendliness and provide exceptional customer service to each and all clients.Job Types: Full-time, PermanentSalary: From $15.00 per hourBenefits:

• Extended health care
• Life insurance
• Store discount

Schedule:

• Monday to Friday
• No weekends
• Overtime

Supplemental pay types:

• Commission pay
• Overtime pay

Application question(s):

• Do you have a dog or a cat?