APPLICATION INSTRUCTIONS: To apply, please review the entire job posting and describe in your cover letter how this role will align with your own personal goals and how your experiences will benefit our company. ------------------------------- JOB DESCRIPTION BELOW ------------------------------- Do you have a special connection with animals? Are you passionate about improving their welfare and wellness? Can you envision yourself working with dogs and cats? Do you want to be part of a winning team to deliver high-quality services to our pet animal friends? Join the Woofur team and our mission to enrich the lives of pets so that they can live their lives to their fullest potential! Woofur is an award-winning pet services provider in Markham and Vaughan. We are recognized by Consumer Choice Award\xc2\xae, Three Best Rated\xc2\xae, and Top Choice Awards\xc2\xae as an outstanding business in high standing. We are looking to hire a team of experienced pet professionals who have a passion for making a difference. JOB DESCRIPTION/RESPONSIBILITIES: The candidate will be expected to manage the administration and processes of our facility, handling customer service and sales inquiries. The candidate needs to be comfortable handling dog breeds of all sizes and temperaments and be able to safely integrate dogs into our facility. Responsibilities \xe2\x80\x93 Pet Care Receptionist, and Daycare Attendant

• Manage scheduling and customer intake process
• Electronically organize and keep current all customer information (scanning, data entry, etc.)
• Ensure company policies are adhered to
• Perform accounts payable and inventory activities
• Assist with company marketing campaigns and keeping social media streams current and engaging
• Respond to customer inquiries by phone, email, or social media
• Greeting and assisting customers
• Utilize our POS system to check customers in and out of the facility
• Safely integrate dogs of all sizes and temperaments into our facility and be able to manage dog play and energy of playgroups

REQUIREMENTS/QUALIFICATIONS:

• Be at least 19 years of age or older
• High school graduate
• Be able to legally work in Canada (SIN # or work permits must be provided)
• Be flexible with working hours
• Be able to operate a computer (email, web, scanner/printer, office tools)
• Have working knowledge or experience with dogs in an off-leash environment is a MUST

AN IDEAL CANDIDATE WILL:

• Be responsible, honest, and reliable
• Be enthusiastic
• Be able to work in a team or individually (self-motivated)
• Be willing to learn new things
• Be calm and assertive around dogs and have an understanding of dog behavior
• Have previous customer service experience
• Have good verbal and written communication skills
• Have good organizational skills and pays attention to details
• Be able to manage multiple ongoing tasks simultaneously
• Have a pleasant personality
• Have good hygiene and appropriate dress
• Have no medical or physical conditions that would prevent the successful completion of position duties

WORKING HOURS: Candidates may be required to work 4 to 6 days per week (Mondays to Saturdays) with regular full-time hours anywhere between 7:30 AM to 7:30 PM (35 - 44 hours per week, depending on business need). BENEFITS: Employees are entitled to exclusive discounts on all retail purchases and services including complimentary daycare for their own pets (some restrictions apply). APPLICATION PROCESS: To apply, please respond to this post and include your cover letter and resume. Highlight on your cover what drives and motivates you, and why you are currently working or considering working in the pet industry. Important: Applications without an accompanying cover letter may not be considered. Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements. Please be advised that students returning to school or out-of-country applicants Job Type: Full-time Salary: $35,000.00-$40,000.00 per year Benefits:

• On-site parking
• Paid time off
• Store discount

Schedule:

• 10 hour shift
• Day shift
• Weekend availability

COVID-19 considerations:
Masks are required for employees. Vaccines are optional. Ability to commute/relocate:

• Vaughan, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• pet care: 1 year (required)

Licence/Certification:

• Class G Licence (required)

Work Location: One location