Job Description

Date Posted:

May 22, 2025

Position Title:

Personal Trainer/Member Experience Representative

Location:

Bob Chan-Kent Family YMCA (45844 Hocking Ave, Chilliwack)

Terms:

Permanent Part Time, 4-24 hours/week

Shifts:

Shifts vary and include weekdays, evenings, and weekends

Start Date:

As soon as possible

Salary:

Personal Training: $29.80 per hour


Member Experience Representative:

0-500 hours $17.94 per hour


501-1000 hours $18.48 per hour


1001 - 1500 hours $19.04 per hour


1500 + hours $19.61 per hour

Reports To:

Supervisor, Fitness

Nature & Scope:

Reporting to the Fitness Supervisor, the Personal Trainer/Member Experience Representative will work collaboratively with all YMCA staff and volunteers to provide exceptional service to members and guests of the YMCA. They will provide members with a comfortable and productive fitness environment through quality customer service and personal training and help the fitness department meet personal training targets.

Major Responsibilities:

Assist individual members with their fitness programs, in a positive and professional manner Build meaningful relationships through daily interaction with YMCA members, visitors, and colleagues Cultivating personal training relationships by presenting the value of personal training to new and existing members. Perform member orientations to the fitness facility Perform all mandatory administration duties and records Clean all prescribed areas based on infection prevention protocols including fitness and high touch areas Ensure the safety of all members, participants, staff, and property by following YMCA standards/policies/procedures and ensuring they are maintained amongst all members and staff - this includes the free weight, stretching, circuit and cardio areas

Requirements:

Must be at least 19 years of age Current Standard First Aid and CPR-C & AED certificate BCRPA Personal Training Certification or equivalent Group fitness certificate is an asset Older adult certifications are an asset Guidance and/or Nutrition an asset Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date 3 professional references

Application Deadline:

July 22, 2025

The YMCA cares about the same things you do: raising healthy and resilient children, ensuring youth feel confident and supported, and helping people feel healthy and connected to others in the community

.

As the Lower Mainland's largest operational charity, we are 4,000 staff and volunteers providing vital community services that are having a positive impact on some of the community's most pressing social issues. Central to our success are:

The

people

who unite behind our mission to help people reach their potential The safe and welcoming

places

we provide--from health and fitness facilities to childcare centres to camps--that foster a sense of community The comprehensive community

programs

that provide the skills, opportunities and confidence people need to achieve their potential

These people, places, and programs come together to create a sense of belonging and a supportive network that have proven time and again to help people achieve their personal goals. For some the impact can be truly transformational and can have an enormous ripple effect on those around them.

Our Values:

Inclusive -

We value and respect different backgrounds and build meaningful connections by meeting people where they are at.

Supportive -

We are empathetic and caring; we listen to understand different needs and do the right thing.

Innovative -

We embrace creative ideas to improve what we do and to seek new ways to deliver exceptional experience and excellence.

Accountable -

We do what we say, show up for others, lead by example, and act with integrity.

Competencies:

In addition to bringing a commitment to YMCA vision and values, and an orientation to service, the candidate should possess the following competencies:

Commitment to Organization and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, outcomes and values of the YMCA.

Leadership: Motivates and inspires self and others to take action to achieve desired outcomes.

Communication: Communicates in a thorough, clear and timely manner.

Creativity and Innovation: Develops new ways or adapts existing ideas to improve programs and service.

Team Work:The ability to work effectively with others to achieve optimal results.

Product Knowledge:Thorough understanding of the components required in providing quality care.



YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources department.

####

####

Thank you for your interest and application.

####

Due to the high volume of applications received, only short-listed candidates will be contacted.