Job Description

Eisenhauer Insurance is always looking for amazing people to join the team!

If you are passionate about delivering an exceptional client experience, building meaningful relationships, staying organized, and positively impacting our culture in an environment that encourages growth and continued education then keep reading!

Get to Know Us:

StoneRidge Insurance Brokers (SIB) has a long history of service and advice to clients throughout Ontario. Our growth has been fueled by a dedicated team of experienced professionals supported by solid partnerships with the top insurance carriers in Canada. In recent years we have expanded our operations to additional convenient locations that better meet our clients' needs.

We value our customers. In order to remain a "Best in Class" brokerage, we are committed to providing a quality level of service to our clients through our Rock Solid Protection. Rock Solid Protection is our mantra and we have built on this to develop our Quality Assurance Program, offering our clients a consistent level of service every time.

A division of SIB, Eisenhauer Insurance has been providing exceptional service for over 40 years!

When Bob Eisenhauer founded our insurance company in 1980, he was the only staff member. However, hard work, determination, insurance knowledge and great customer service turned his small business into one of the largest single-office brokerages in Nova Scotia. Today Eisenhauer Insurance is proud to employ 20 skilled and intelligent insurance specialists in addition to the office staff.

Referral by Referral we have grown to a second generation agency built on those same principles. Our Mission is to sell a service to our community that is fair, honest and reliable. We are dedicated to engaging our clients and staff with kindness and respect in a format that works best for them. Handshake to email; chat box to text we are here for you when you need us most.

The opportunity:

We are looking for a full time Personal Lines CSR who is eager to join a growing team.

The incumbent will contribute to the Personal Lines division and work closely with a team to provide exceptional service while meeting sales targets.

A day in the life:

• Maintaining accurate records of new business transactions, accounts receivable, suspense's, and retained business.
• Servicing an book of personal lines clients.
• Problem-solving regarding different coverages, rating, claims, and competition.
• Assisting with marketing of accounts.
• Connecting with clients via phone or email to provide information and options regarding full-service insurance needs.
• Maintaining positive working relationships with internal and external vendors.
• Providing client support throughout the claims process.
• Building relationships with clients and recommending the appropriate coverage to suit their individual needs.
• Maintaining a client portfolio which includes computer filing and company software.
• Providing clients with comprehensive information via phone, letter mail, email, and messaging systems regarding their policies and claims.
• Other duties as assigned.

What we provide:

We are dedicated to the ongoing growth and development of our employees and are committed to providing the education and tools required to be successful in their career. This includes:

• Team and one-on-one mentorship.
• Engaging work environment.
• Comprehensive group benefits package.
• Paid time off.
• RRSP and DPSP program.

What you bring to the team:

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Independent and self-motivated.
• Strong teamwork and collaboration skills.
• Strong data entry and typing proficiency.
• Proficient with Microsoft Office Suite or related software.
• Proficiency using a BMS.

Education & Experience:

• Minimum two (2) years' insurance experience.
• Level 1 (PL) P&C license is required.
• CIP, CRM, or another insurance designation is considered an asset.

If you are ready to begin on the path to your new career or looking for a new challenge in the same one? We encourage you to apply! Please send an up-to-date resume highlighting how your knowledge, skills, and abilities make you the ideal fit for the team at Safeway Insurance and Financial Services. Don't check every box? That is ok! Apply anyways.

•SIB is an equal opportunity employer that values a diverse workforce of creative minds.

••Please note that the successful candidate must pass a criminal record check upon offer of employment.

•••Please note that due to the high volume of applications received, we will only be contacting those who have successfully made it to the interview phase.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Life insurance
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Work Location: In person