Job Description

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The Peripheral Systems Coordinator provides strategic and operational leadership for the team supporting peripheral systems integrated with NAIT's Student Information System (SIS), including Student Awards, Admissions Management, and Customer Relationship Management platforms. Reporting to the Director, Systems & Process Improvement, this role ensures system configurations align with institutional goals, maintain data integrity, and support operational efficiency. The coordinator acts as a key liaison between internal stakeholders, Information & Technology Services (ITS), and external vendors to ensure seamless integration and optimal system performance.
Key Responsibilities:

• Lead and manage the peripheral systems team, including supervision, coaching, and performance management.
• Oversee system configuration, documentation, and quality assurance processes.
• Ensure data integrity through regular audits and reporting.
• Collaborate with SPR leadership to establish priorities and manage operational workflows.
• Act as the primary contact for internal and external stakeholders regarding peripheral systems.
• Coordinate communication of system changes, outages, and enhancements.
• Lead or support strategic planning and cross-functional projects.
• Ensure compliance with NAIT policies, ATIA, POPA, CASL, and change management standards.
• Recommend and implement system improvements and user access controls.

Skills & Abilities:

• Proven leadership and team development skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and stakeholder engagement skills.
• Experience in project coordination and change management.
• Ability to align system support with strategic institutional goals.
• Knowledge of peripheral systems and their integration with SIS.
• Familiarity with business analysis and software implementation methodologies.
• Understanding of NAIT policies and relevant legislation (ATIA, POPA, CASL).

Qualifications:

• Post-secondary diploma or degree in a related field
• 3-5 years of experience in a post-secondary environment.
• 5-10 years of experience supporting technology solutions (ERP or similar).
• 1-2 years in a supervisory or team lead role.
• Experience with peripheral systems such as Blackbaud Awards Management or CRM platforms (Slate)
• Business Analyst certification (e.g., CBAP) is an asset.
• Availability for occasional evening/weekend work during system implementations.
• An equivalent combination of education and experience may be considered.

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).
Remuneration: $74,532.12 - $99,841.04 annually, plus a comprehensive benefits package. (Classification - Process Analyst II).
This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement
Please submit a resume and cover letter to be considered for this opportunity.
About NAIT
We are proud to have been named one of Alberta's Top Employers for 14 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT's culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.
People are what make NAIT great, and we prioritize the employee experience. We offer focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.
NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.
NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our . We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at .
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Skills Required