Job Description

Job Posting: People Resource Coach - Hamilton

About CONNECT

CONNECT is a vibrant, person-centered organization that supports individuals in redesigning their lives after brain injury or stroke. We foster inclusive learning environments where people can achieve their highest level of independence and contribute meaningfully to their homes and communities.

Role Overview

As a

People Resource Coach

, you'll be a trusted mentor, connector, and guide the team of Life Redesign Coaches. You'll champion communication, Scheduling, performance development, and a culture of safety and inclusion. You will help build a strong, collaborative environment where staff feel supported and empowered to thrive.

Key Responsibilities

Recruitment & Hiring

+ Lead end-to-end recruitment processes
+ Coordinate job postings, interviews, reference checks, and onboarding
+ Conduct exit interviews and promote equitable hiring practices

Training, Coaching & Support

+ Provide mentorship and hands-on problem-solving support
+ Elevate staff feedback and foster a respectful, inclusive culture

Performance & Development

+ Manage ClearCo performance and learning system
+ Facilitate strengths-based check-ins and development conversations
+ Promote professional growth and access to learning opportunities

Culture & Values

+ Model CONNECT's core values: flexibility, creativity, learning, kindness, passion, and joy
+ Support person-centered engagement and leadership
+ Promote psychological safety and inclusion

Scheduling

+ Manage coach schedules to ensure optimal support across homes
+ Align staffing with resident needs and maintain compliance with standards

On-Call Support

+ Participate in scheduled on-call rotation for after-hours support

Qualifications

Experience in coaching, mentoring, or leadership (preferably in healthcare, education, or social services) Strong understanding of person-centered practices and inclusive service delivery Familiarity with employment standards, licensing, and workplace safety Proficiency with digital tools (e.g., ClearCo, ADP, Microsoft 365) Excellent interpersonal, communication, and conflict resolution skills Commitment to equity, diversity, and psychological safety

Requirements

Satisfactory Criminal Record Check (Vulnerable Sector) First Aid with CPR Food Safe Certification Current TB Status (within 30 days) Self-declaration of Immunization Status Valid Driver's License and recent Driver's Abstract

Working Conditions

Full-time position (40 hours/week) Regular business hours with scheduled on-call support

Why Join CONNECT?

At CONNECT, you'll be part of a coaching culture that values growth, reflection, and innovation. You'll mentor others, contribute to service improvement, and help shape a workplace where people feel valued and supported.