Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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Digital Solutions is a team of skilled professionals who dedicate their careers to accelerating the growth of Sun Life\xe2\x80\x99s digital platforms through technology-based solutions.

We focus on looking for and seizing opportunities to leverage digital, data and analytics in new ways as we continue to help our Clients achieve lifetime financial security, live healthier lives and connect with us. Come join us as we continue to intensify the focus on our digital journey, helping our clients and transforming our business in exciting ways!

We are currently seeking an Agile Practice Manager to lead a diverse team of 10-15 highly skilled and collaborative individuals working on Content Management System initiatives. You are an experienced agile and waterfall delivery practitioner with a demonstrated experience working with multiple teams, sponsors, and stakeholders. You will help increase agile maturity for the team and be a catalyst for change.

What you will do:

• Manage a digital team with diverse roles including Business Systems Analysts, Project Managers, and Scrum Masters.
• Coach and mentor team members to develop a high performing, highly motivated and engaged team of professionals.
• Effectively hire and retain talent while leading and growing the Digital Agile PMO.
• Promote a learning environment to develop team member skills that align with industry developments and organization goals.
• Set performance plans and objectives that recognizes talent and provide honest, direct and real-time feedback.
• Implement Agile frameworks, principles, and practices across all levels of the team and organization to set the tone for a transparent, adaptive, and high-performing team culture.
• Work effectively with 3rd party vendors and outsourcers (talent supply management).
• Ensure compliance with Sun Life policies and procedures for project delivery and implementation (playbooks).
• Promote the Agile culture and mindset throughout the organization. This includes leading teams and influencing leaders as they learn and adopt Agile practices.
• Contribute to knowledge sharing, growth and development of our people, by making mentoring and coaching of team members a priority.
• Facilitate efforts with the support and teams on how to introduce agile frameworks into a Waterfall environment.

What you will need to succeed

• A Post-secondary degree or diploma in Information Technology, Business Administration, or equivalent work experience.
• Experience in Talent Management \xe2\x80\x93 recruitment and selection, onboarding, performance management, employee development and coaching, and reward and recognition
• 5+ years of experience providing direct leadership to full time employees.
• Hands on experience with Scrum, Kanban and/or SAFe frameworks.
• 5+ years experience as a Scrum Master and/or Project Manager while leading large cross-functional teams, resources, and projects.

Preferred Skills:

• Conflict and issue resolution and escalation experience.
• Excellent communication (oral and written), facilitation, reporting and presentation skills.
• Knowledgeable on integrating complex and unique program

What\xe2\x80\x99s in it for you:

• Great Place to Work\xc2\xae Certified in Canada and the US - 2022
• Great Place to Work\xc2\xae award for Best Workplaces for #HybridWork
• 2022 Named \xe2\x80\x9cBest Places to Work\xe2\x80\x9d by Glassdoor - 2021
• Canada Award for Excellence for Mental Health at Work
• 2021 Flexible hybrid work model including in-country work-from-home if you prefer.
• Pension, stock and savings programs to help build and enhance your future financial security.

#LI-Hybrid #LI-remote

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 80,000/80 000 - 130,400/130 400

Job Category: Project Management - Systems

Posting End Date: 09/04/2023

Sun Life Financial