Job Description

Job Summary

The primary goal of P-CAP is to help participants build healthy families and prevent the future births of children exposed prenatally to drugs and/or alcohol. It is delivered through a three-year community-based model implemented by highly trained, supervised mentors.

The P-CAP Mentor is dedicated to providing client-centred trauma-informed care for individuals who are pregnant or up to six (6) months postpartum and acknowledges alcohol and/or drug use during this pregnancy.

The PCAP Mentors work closely with the clients over a three-year period to connect them to community services, extensively role model skills, and provide assistance to increase their capacity to live successfully in the community. Women are not asked to leave the program because of relapses or setbacks.

Accountabilities

Assessment and Planning

Mentors, with the P-CAP Supervisor, conduct an initial needs assessment, helping women to define their personal goals and identify the incremental steps necessary to meet those goals. Mentors help women to work toward those goals and evaluate and reestablish goals every three months. Mentors participate in, and are responsible for, robust monitoring, evaluation, and reporting to track progress, and measure and report the client's goal achievement. Mentors meet individually with their supervisor weekly for support and direction, and the P-CAP team meets bi-weekly to review case files and build capacity through case consults and creative, critical thinking and conversation.

Client Support

Implement the specific activities related to the needs of P-CAP clients and their goal plans, once they are developed. Mentors maintain frequent and meaningful contact with client families through face-to-face contacts both in the home and in the community; the recommended minimum is two visits per month. Mentors maintain frequent and meaningful contact with clients virtually between face-to-face visits. A Mentor's caseload recommendation is ten to fifteen client families per mentor. Mentors develop and maintain professional relationships with community service providers and link women with appropriate and available services, including, but not limited to family planning, safe housing, health care, domestic violence services, parenting skills, and mental health services. Mentors offer transportation for important appointments. Mentors work with both the mother and the target child throughout custody placement changes if necessary, including collaboration with Child and Family Services. Mentors will collaborate with ConnectFASD's Substance Use and Disability Supports (SUDS) and the Complex Care Adult Streams to ensure the clients have access to all relevant supports according to their individual needs. Serve as a strong advocate for clients to ensure their needs are understood and met within their communities. Support parents in navigating various systems, including healthcare, education, social services, income support and legal systems, to access necessary resources and services. Monitor service delivery and follow-up to ensure that clients receive appropriate and timely interventions. Facilitate or support (as assigned) regular support group meetings, ensuring a structured and supportive environment. Collaborate with the events team to support the planning and execution of agency events, ensuring a positive experience for clients attending.

Documentation and Compliance:

Maintain accurate and up-to-date records of client care plans, progress notes, and service provision. Maintain strict adherence to privacy laws and ethical guidelines regarding the handling of sensitive client information, obtaining all necessary consents for the sharing of information with other professionals or agencies as part of the care coordination process. Prepare written reports and documentation for internal purposes, funding agencies, and regulatory bodies as required.

Qualifications

Diploma or Degree in Health, Social Services or related field or equivalent experience. Minimum of 2 years experience in healthcare, social services or related filed. Knowledge and understanding of Fetal Alcohol Spectrum Disorder and its impact on individuals and communities. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients and families. Compassionate, empathetic, and nonjudgmental approach to working with the community. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. Ability to work independently and as part of a team, with a commitment to collaboration and cooperation. Proficiency in Microsoft Office Suite, project management software, and other relevant tools. Must have a driver's license, own a vehicle, and have $2 million in vehicle liability insurance.

Working Conditions

P-CAP Mentor works a 36-hour fixed, salaried position of 4 days per week. The working location for this position is on-site in the office, in the community, and in client homes, with Mentors working a minimum of 2 days per rotation in the office. Occasional evening and weekend work is required. Travel is required within the greater Calgary region to support clients. Work is fast-paced, with multiple projects and objectives in motion and will require moderate physical activity. Some activities may require moving up to 40 lbs.

In the spirit of respect, reciprocity and truth, we honour and acknowledge that CFAN is located in the traditional Treaty 7 territory of the Blackfoot confederacy: Siksika, Kainai, Piikani, the Iyaxe Nakoda ( Bearspaw, Chiniki, and Goodstoney First Nations) and Tsuut'ina nations. We acknowledge that this territory is home to the Metis Nation of Alberta, Region 3, within the historical Northwest Metis homeland. The Calgary Fetal Alcohol Network is committed to moving forward in an atmosphere of understanding, dignity, and respect towards a shared goal of Reconciliation.