Payroll Specialist Associate French Bilingual
Midland, ON, Canada
Job Description
The Associate Payroll Specialist is a payroll professional with a general understanding of both Canadian payroll legislation and the NEBS PAYweb.ca software product and related service offerings. The Specialist is the client\xe2\x80\x99s primary service contact, responding to the client\xe2\x80\x99s questions and inquiries via e-mail, chat and incoming calls to the call center in a professional and timely manner assuming full responsibility for problem resolution.
- Provide Best in Class customer service to PAYweb.ca customers to ensure we maintain our customer satisfaction standards.
- Respond to external client inquiries via phone, chat, and email in a professional and timely manner and assume full responsibility for \xe2\x80\x9cone-call\xe2\x80\x9d resolution.
- Help customers remain payroll compliant and provide applicable payroll compliance information. When applicable direct customers to the appropriate government resources.
- Ensure that client payrolls are processed and completed in a timely and accurate fashion in order to meet scheduled employee pay dates.
Department: Customer Service
Time Type: Full time
Work Status: Permanent
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Job Detail
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Job IdJD2182609
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMidland, ON, Canada
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EducationNot mentioned