CMHA Calgary is seeking a detail-oriented and proactive Payroll & Benefits Administrator to manage and oversee employee Payroll & Benefits programs within our organization.
POSITION TITLE:
Payroll & Benefits Administrator
PROGRAM:
Human Resources
POSITION TYPE:
Permanent, Full-time (hybrid with potential for future remote)
HOURS OF WORK:
35 hours per week
POSITION SUMMARY:
Reporting to the Director, Human Resources, the Payroll & Benefits Administrator will be responsible for the management and administration of accurate and timely payroll and benefit processing, including reporting requirements, within our HRIS system. This position plays a crucial role in fostering a positive workplace culture, while ensuring operational efficiency and compliance. The Payroll & Benefits Specialist will work closely with both the HR and Finance teams.
REPORTS TO:
Director, Human Resources
KEY SERVICE RESPONSIBILITIES AND SPECIFIC ACCOUNTABILITIES
First point of contact for all employee inquiries related to payroll and benefits
Onboarding and offboarding employees in the HRIS (UKG) system and SunLife benefits portal. Ensuring accuracy of all new hire and departure information, as it relates to payroll and benefits.
Input Payroll and Benefit information accurately into the HRIS (UKG) system.
Administration of payroll on a bi-weekly basis for both salary and hourly employees, ensuring accuracy and maintenance of payroll records. This includes processing of ROE's in a timely manner
Cross-reference various modules in UKG, as it relates to payroll and benefits, to ensure accuracy and consistency.
Investigate and resolve payroll discrepancies, to ensure accuracy prior to processing.
Serve as the lead for all benefit enrollments, updates and terminations with UKG and SunLife.
Audit benefit, pension and RRSP accounts regularly, to identify any discrepancies.
Process monthly benefit billings, remittances and perform benefit reconciliations.
Support the Finance and HR teams with payroll, benefit or ad hoc reports (bi-weekly, monthly, quarterly and yearly) as required.
Create and maintain related benefits records and reports including WCB and CRA reporting.
Preparation for year-end reporting including processing T4's and any required reconciliations and remittances.
Administration of employee Leaves of Absence, including LTD and WCB. In coordination with the finance team, ensuring payroll and benefits are actioned appropriately, during leaves and upon return.
Assist with payroll and benefit orientation for new employees.
Identify opportunities for improvement within UKG and work closely with HR and Finance, to optimize efficiencies.
Assist with creating document workflows and procedures in UKG.
Stay current and up to date on all federal and provincial regulations, ensuring compliance.
Other Payroll and Human Resources functions or special projects as required or assigned.
ADDITIONAL TEAM RESPONSIBLITIES AND COMPETENCIES
Work cooperatively with Human Resources and Finance teams
Ability to build professional working relationships within all levels of the organization.
Respond to all payroll and benefits inquiries in a timely and professional manner.
First-rate customer service when handling employee requests and assistance.
Detail-oriented, quantitative thinker who proactively identifies inaccuracies and ensures accuracy.
Excellent verbal and written communication skills.
Can work both independently as well as part of the team.
A deep commitment to, and understanding of, the recovery model, harm reduction philosophy, strengths based and empowerment approach.
QUALIFICATIONS AND SKILLS
Minimum 5 years direct Canadian payroll processing experience, including payroll and benefits administration.
Post-secondary education in a related field or equivalent.
PCP designation or actively working towards obtaining a PCP designation.
Ability to work in a fast-paced environment with the capability to meet all deadlines.
Proven experience with UKG a strong asset.
In-depth knowledge of payroll processes, tax and current legislation.
Must have advanced working knowledge of Microsoft Office, including Word and Excel
Ability to work with sensitive and confidential information.
Job Type: Full-time
Benefits:
Dental care
Life insurance
Paid time off
Work Location: Hybrid remote in Calgary, AB T2P 3G9
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