Job Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. : Role Summary: Responsible for providing a complete range of compensation and payroll services for the Sun Life Financial Distribution (SFLD) Advisors
What will you do?

• Verification and validation of transactions processed by other teams within Distribution Compensation
• Handle manual calculation and adjustment of commissions and bonuses as required
• Update M2 and/or EIM system for manual commission calculations, error corrections and adjustments
• Handle pay related health checks and audits
• Respond to payroll related inquiries from advisors, managers as well as other individuals and teams within head office including external business partners
• Administer tax demands and garnishments by calculating and processing required transactions
• Administer tax deductions for the SLFD Advisors and remittance of tax installments to CRA
• Processing of special pay deposits for missed commissions when appropriate
• Investigates and resolve errors, variances or accounting discrepancies
• Investigates unprocessed activities/system messages on a daily basis and takes appropriate action, as per established procedures. All necessary adjustments must be done within the established time frames to meet payroll deadlines
• Monitors and investigates the collection of the advisor debt balances

What you need to succeed?

• Advanced accounting and mathematical skills
• Proficient working knowledge of CSW, Windows, Microsoft Office, Lotus Notes
• Strong and proficient knowledge of Excel
• Proficient knowledge of Sun Life’s retail products
• Proficient level understanding of advisor/manager/distribution company agreements
• Advanced analytical and problem-solving skills
• Outstanding communication skills - written and verbal
• Energetic, enthusiastic and have the ability to interact professionally with people at all levels of the company and externally
• A positive attitude with a commitment to high quality service
• Proficient organization and time-management skills, ability to establish priorities and multi-task
• Proficient conflict resolution skills
• Excellent team player and client service focused
• Able to work overtime during peak payroll times frames and deadlines

What's in it for you?

• Working within a high performance culture.
• Supportive working environment, culture of collaboration.
• Talented and diverse workforce; opportunity to launch a rewarding career.
• A company that promotes health, wellness, and work/life balance.
• We encourage our employees to champion continuous improvement
• Joining a reputable organization with over 150 years of history.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. Salary Range: 37,600/37 600 - 61,500/61 500 Job Category: Sales - Distribution Support Posting End Date: 28/08/2022