Job Description

Hi there! Thanks for stopping by \xf0\x9f\x91\x8b

Are you actively looking for a new opportunity? Or just checking the market? Well\xe2\x80\xa6 you might just be in the right place!

We\'re looking for a Payments Manager to join our global Retail Financial Services team. You will be the guru on Retail SaaS Payments through industry understanding of pricing, commercial levers, market positioning and moves. Lead and champion Retail Payments by growing Gross Processing Value (\xe2\x80\x9cGPV\xe2\x80\x9d) for Retail Omni and Ecommerce merchants.

The successful candidate will have the opportunity to bring their Payments industry experience and expert analytical capabilities, to identify industry nuances, and enable input and challenge to pricing and forecasting. Through pricing, modeling and analysis, identify strategic, tactical and improvement opportunities for GPV growth (Omni and E-Com merchants).

This is a unique opportunity to lead across the intersection between Payments Revenue Operations, Finance, Payments Pricing, partnerships, business and product; contributing to Lightspeed\'s overall Financial Services growth!

What you\'ll be doing:

• The role represents and leads Payments for Retail, working within the Financial Services Retail team.
• Provide leadership and \'go to\' support, both tactically and strategically, for Retail Lightspeed Payments - be the industry and Retail expert on pricing; new and emerging tactics.
• Be the key Retail input for centralized Payments forecasting and through data and analytics, identifying growth and merchant opportunities from performance, forecasts and ad hoc investigation.
• Build strong and productive relationships with stakeholders across teams in Financial Services, Hospitality Payments pricing, Payments Operations, Corporate Data, RevOps, Sales, Product & Technology; to drive our mission to improve GPV for Lightspeed.
• Identify improvement opportunities to minimize churn through competitor intelligence and analysis.
• Also identify opportunities for execution by the Retail Financial Services team.
• Project Manage own initiatives (varying sizes) across roadmaps, timelines, milestones, stakeholders, for quality and timely outcomes for Retail Payments.
• Present and communicate complex ideas and a deep understanding of Payments; across key stakeholders and Senior Leaders.
• Contribute to the Financial Services team roadmap with topics to solve and execute on, supporting the team with Payments expertise / guidance.
• Support organization led initiatives representing Retail Payments and the Director Financial Services.
• Use segmentation to identify Payments adoption opportunities for a more targeted and tailored approach.
• Use data and insight to track, measure and understand commercial success of activities; GPV / Payments Revenue or churn.

And a little bit of:

• Helping with the overall growth and understanding of Retail Payments (with a particular focus on Payments pricing)
• A commercial focus and eye for revenue opportunities
• A scientific and analytical mindset about how to make even small changes in our approach to optimize adoption and merchant experience.
• Contributing as part of the wider team even if this means doing things that aren\'t strictly within the scope of your role.

What you need to bring:

We\'re a team of people located across the globe in North America and APAC.

We\'re looking for a Senior candidate who has experience with the following:

• Extensive experience in any industry that utilizes Payments, with a focus on payments pricing, data and analysis, Revenue Operations or Operations - Financial Services experience is a bonus.
• Leadership experience (not necessarily of people) of Payments across pricing and strategic initiatives.
• Roles within the Payments industry with an analytical and growth focus, understanding industry layers / players, trends and tactics.
• Experience influencing and working across multiple teams, collaboratively, for outstanding business and individual outcomes
• Experience and aptitude to mentor and coach team members, on the job
• Proficient communicator (at all levels/across multiple stakeholders) with a strong focus on data driven actions and financial / commercial outcomes
• Strong project/timeline and stakeholder management skills, plus ability to operate in ambiguity across a large, growing, complex, global organization
• Experience working in a subscription business (or similar); ideally SaaS is not a must, but a nice to have

We know that people are more than what\'s on their CV. If you\'re unsure that you have the right profile for the role... hit the \'Apply\' button and give it a try!

What\'s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that\'s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

\xe2\x80\xa6 and enjoy a range of benefits that\'ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Flexible paid time off policy
• Health insurance
• Hybrid Working Policy
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day
• LinkedIn Learning License

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you\'re proud to come to every day. For a glimpse into our world check out our .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal\'s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed\'s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montr\xc3\xa9al, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our .

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