Job Description

One of our banking clients is looking for a Payment Associate (Audit/reconciliation and Banking exp)
Length: 6 months contract approx. with high possibility of extension
Location: Montreal, QC - Hybrid (1-2 times a month in office)
Working hours: 7am-3:30pm, 8:30am-5pm, 10:15am -6:45pm (Rotational)
LOB: Payment Operations

\'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !\'

Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to hr@teamrecruiter.com

Please mention the job title above in the subject line
The recruiter in charge of this role is Fathiya

After you have submitted your resume via e-mail please complete the application for this specific job by clicking \'Submit Your Resume for this Job\' at the bottom of this page to match your resume to the job.

If you are interested in further opportunities, why not also do a general registration in our database. By visiting our website and clicking on \'Database Registration\'

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

Requirements:
ROLE MANDATE:
The Payment Associate will fulfill routine and occasionally non-routine transactions, resolve internal business partner and/or external customer inquiries/requests and referring non-routine issues to more senior team members and/or management to action. Also, they will handle audit/reconciliation activities efficiently and effectively in accordance with Bank and industry standards and focusing on up to a one-month time horizon.

ADDITIONAL ROLE INFORMATION:
There may be a requirement to periodically work extra hours as dictated by the business.
Will be required to work on statutory holidays and/or follow US holiday schedule as applicable.
The job also involves talking to the Customers on the phones.

RESPONSIBILITIES INCLUDE (but are not limited to):
Process and/or fulfill transactions, perform audit/ reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis.
Resolve discrepancies that include occasional non-routine situations in accordance with standard procedures.
Record and verify data for fulfillment and/or further handling.
Communicate with internal business partners and external customers to respond to standard and occasionally non-standard and/or non-routine inquiries according to guidelines.
Follow-up with other business units to ensure issues are resolved.
Perform administrative tasks such as distributing/ collecting documentation and information to or from other internal departments or institutions, archiving historical documentation, assisting in the preparation of management reports, reconciling activities on a daily, weekly or monthly basis.
Resolve escalated work or issues from more junior staff, as appropriate.
Provide input into the continuous improvement of business processes and procedures within the scope of the work team and participate in testing and implementation of projects and new/ revised products/ services or processes.
Provide on-the-job assistance and training to others, as requested.

Qualifications:
TOP SKILLS / EXPERIENCE:
Related working experience but may also consider new graduates
Fluent in English and Excellent communication skills
Strong problem solving capabilities
Fast learner; strong attention to detail
Being able to work in a fast-paced environment
Strong computer literacy (required for use of several internal applications)
Excellent telephone etiquette
Strong customer service skills

NICE TO HAVE SKILLS/EXPERIENCE:
Previous experience in the financial/banking industry
Call center experience
Wire Payments processing in Canadian dollars, US dollars and Sundry
Foreign currencies (i.e.: EUR, GBP, CHF, etc.)

SOFT SKILLS:
Good investigation skills
Good prioritization skills
Good organizational skills
Good customer service skills
Team player
Shows initiative
Enthusiastic, motivated individual

EDUCATION/CERTIFICATIONS:
University/College degree

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!
When you have some time please register in our database (5 minutes process) to be considered for future openings; the link is available on our website at http://www.teamrecruiter.com in the Candidate section. Please follow us on LinkedIn at https://www.linkedin.com/company/teamrecruiter.com/, or on Twitter at https://twitter.com/TeamRecruiter.
We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone/email. You are encouraged to register with us in our database to be considered for future positions available.
Please note: Adherence to our end client\'s vaccination policy is a requirement
Have a great day.
At Teamrecruiter.com we offer some of the most highly qualified professionals in the workforce. We dedicate an industry trained recruitment specialist to the following areas: IT, Finance, Admin, Sales, Executive Search and Contractors. If you would like to learn more about our full-service recruiting firm please visit our website at www.teamrecruiter.com.

CAMSC and ACSESS certified
"...All Offers are conditional on Client Post-Offer Conditions being met and removed by end client prior to written offer signing"
"Please note that emails from our Recruitment Firm may inadvertently be sent to your Spam Folder. When contacted regarding an employment opportunity, please keep an eye on your Spam/Junk Folder to avoid missing important communication."

THE EMPLOYER OF RECORD FOR THIS ROLE WILL BE TEAM RECRUITER / SE.

Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

Teamrecruiter.com