Job Description

- Pavilion Manager

Job Title:

Pavilion Manager

Employment Status:

Seasonal | Full-Time | Hourly

Primary Location:

Pelee Island Winery Pavilion - Pelee Island

Reports To:

Managing Director

Accommodation:

Employer-provided accommodation will be available for the successful candidate (details discussed during recruitment)

Position Summary

The Pavilion Manager is responsible for overseeing and leading daily Pavilion operations while ensuring an exceptional guest experience. This role combines hands-on leadership, food and beverage service excellence, facility oversight, staff supervision, and compliance responsibilities.

The Pavilion Manager plays a key role in representing Pelee Island Winery's hospitality standards and creating memorable guest experiences. The ideal candidate is enthusiastic about

wine, food & beverage

, and providing outstanding service in a fast-paced seasonal environment.

Key Responsibilities1) Guest Experience & Pavilion Operations

Oversee day-to-day Pavilion operations to ensure smooth, efficient, and guest-focused service Maintain high standards of hospitality aligned with Pelee Island Winery's service expectations Handle guest concerns professionally and resolve issues quickly and effectively Support service flow and guest experience during high-volume periods, events, and peak weekends Ensure the Pavilion is prepared daily for opening, service, and closing requirements

2) Food & Beverage Leadership

Lead and support food and beverage service execution to ensure quality, consistency, and efficiency Ensure responsible alcohol service and Smart Serve compliance across the team Maintain enthusiasm and knowledge of wine service and guest engagement Support service quality and guest experience through coaching and strong floor leadership Coordinate with internal teams to ensure product availability and service readiness

3) Facility, Maintenance & Grounds Oversight

Ensure Pavilion facilities and surrounding guest areas remain clean, safe, organized, and guest-ready Monitor equipment needs, maintenance concerns, and facility conditions Coordinate contractors and service providers for repairs, inspections, and upkeep Conduct routine inspections and take corrective action when issues arise

4) Team Leadership, Coaching & Training

Supervise Pavilion employees and ensure proper staffing coverage Train new and seasonal staff on service expectations, policies, and procedures Coach employees to maintain high performance and professionalism Address workplace concerns promptly and respectfully Support performance management by documenting expectations and escalating issues when required

5) Financial, Inventory & Administrative Oversight

Oversee Pavilion inventory and supply ordering, receiving, and stock management Monitor operational expenses and ensure compliance with company policies Support budget awareness, cost control, and waste reduction initiatives Prepare reports and operational updates as requested by management Participate in management meetings and contribute to operational planning

6) Health, Safety & Compliance

Enforce all health and safety standards and ensure staff compliance with safe work practices Respond appropriately to emergencies, incidents, or security concerns Support compliance with applicable regulations (health & safety, service standards, etc.) Maintain a proactive approach to hazard identification and risk prevention

Physical Requirements & Work Environment

Frequent standing and walking throughout shifts Ability to lift and carry light to moderate loads (supplies, boxes, event materials) Exposure to outdoor conditions (heat, rain, wind) and high guest interaction Fast-paced seasonal hospitality environment requiring flexibility and resilience

Skills, Experience & Qualifications

Minimum

2+ years

of leadership experience in hospitality, food & beverage, tourism, or operations (preferred) Strong leadership, coaching, and team management skills Professional communication and customer service skills Strong organizational skills with attention to detail Ability to problem-solve quickly and remain calm under pressure Knowledge of food & beverage operations, inventory, and basic financial management Must be available to work

weekends, evenings, and overtime

during peak periods

Smart Serve Certification

(required or ability to obtain)

Seasonal Scheduling Expectations

While this is a permanent role, the Pavilion operates in a

seasonal hospitality environment

, with peak season running approximately

May through October

. During this period, the Pavilion Manager must be available for increased operational demands including weekends, events, overtime, and variable hours based on guest traffic and business needs.

Additional Information

Pre-Employment Screening:

Employment is conditional upon successful completion of pre-employment screening, which may include a background check.

Job Type: Seasonal
Contract length: 6 months

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care Extended health care Life insurance Vision care
Ability to commute/relocate:

Pelee Island, ON: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Application question(s):

Do you have any experience working at a winery?
Experience:

Food management: 1 year (preferred) Restaurant management: 1 year (required) Bar management: 1 year (required)
Licence/Certification:

Smart Serve (required)
Location:

Pelee Island, ON (preferred)
Work Location: In person