Job Description

Description :

Provide the highest level of customer service to our guests to ensure a safe and positive experience. Responsible for the ongoing safety of our guests by monitoring trail conditions and managing them effectively. You will be actively visible and communicating protocols with guests in lift lines, offering assistance in customer service, wayfinding, determining if guests are skiing/boarding on the appropriate terrain for their abilities and ensuring guests have the appropriate pass to be on hill.

Patrollers will participate in accident investigation, litigation, and first aid calls, including fatalities. Patrollers will work alongside all Patrol Services members, proactively maintaining a safe environment with a high level of care and customer service for our guests and staff.

Checking and monitoring trail conditions - first to encounter and mitigate minor/major hazards before public and staff access, while actively promoting education and upholding the Alpine Responsibility Code

WHAT'S IN IT FOR ME?

• Hourly Rate $17.43
• Hours: Must be available to work a flexible schedule including; days, evenings, weekends and holidays
• Resort perks:

• Free Ski/ Snowboard Pass;
• Discounted lift tickets you can share with your friends;
• Free rentals;
• Retail savings at Columbia, North Face, Burton, Hillside and more;
• Staff room rates at all our hotels;

WHAT WILL I BE DOING?

• Render First Response level of first aid care, and offer assistance to all those in need
• Responsible for performing incident investigations, and completing documentation (photo documentation, statements, report forms, daily sweep sheets etc.), participating in third party investigations as required, appearing in court as required, working in collaboration with the BMR Risk Management team; preforming all required aspects of an investigation with the highest standard of care
• Responsible for maintaining and reporting required maintenance of first response equipment (ATV, RTV, transport trailers, toboggans, trauma kits, AEDs, first aid supplies) - including, checking readiness, replacing required items as needed
• Endeavor to deliver the safe operation of hills/trails/activities - free of hazards during operating hours, meeting the operating expectations as they relate to guest experience, safety, and effectiveness
• Responsible for maintaining personal equipment (skis, snowboard, bike, protective equipment) in accordance with BMR standards
• Must have legal awareness of privacy laws and the required standard of care to be provided as a First Responder
• Evacuation procedures and protocols in accordance with BMR standards of all attractions and lifts when required, including, participation in any search and rescue missions

WHAT DO WE NEED FROM YOU?

• Must be 18 years of age
• Must be registered or hold current First Responder level First Aid or equivalent certifications with a minimum of HCP-CPR
• Must have valid G Ontario driver's license
• Strong Intermediate skier/snowboarder/biker, hiker, flexible to work all shifts and maneuver all areas of the resort during operating hours
• Drive ATV and RTV response unit with BMR training provided
• Ski/snowboard with loaded and unloaded toboggan with BMR training provided
• Must function at high cognitive level, and be alert to surroundings
• Knowledge of the resort is an asset
• Successful applicants will be required to complete a criminal background check
• Must have required equipment that meets the BMR standard (skis/snowboard/bike/protective equipment)
• Must participate and complete weekly trainings
• Have physical fitness in keeping up with a consistently physically demanding environment
• Ability to lift, and assist injured guests and staff
• Ability to access and maneuver in an uncontrolled environment

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay and only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Winter at the Resort boasts 43 ski and snowboard trails across 365 skiable acres, enhanced by a world-class snowmaking system. Summer months offer a variety of activities from golfing and high ropes, to zip-lining and coaster riding. At the base of the Mountain, guests can enjoy a stay in one of the 1,000 luxury accommodation units and experience an assortment of unique concept restaurants, bars and retail stores in the pedestrian Village. With 53,000 square feet of state-of-the-art conference space, Blue Mountain caters year-round to groups and special events. Blue Mountain is owned by Alterra Mountain Company. Visit for more information.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

For more information, please visit .

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.