As a Patient Watch team member, you will be responsible for ensuring the safety, security, and confidentiality of patients who may present a risk to themselves or others. This role requires professionalism, strong communication, and the ability to remain calm under pressure.
You will work alongside hospital staff to maintain a safe environment for patients, staff, and visitors. Shifts may include days, nights, weekends, and on-demand coverage across Grande Cache and surrounding rural areas. Mileage will be reimbursed at company rates.
Key Responsibilities:
Monitor patient safety and report changes to hospital/security staff
Ensure safety of patients, clinical staff, and visitors using de-escalation techniques
Maintain accurate logs and reports of incidents and patient interactions
Use two-way radios and computer applications to communicate activities
Stay alert, make immediate decisions, and remain calm in emergencies
Build knowledge of hospital sites and maintain professional relationships
Handle private and confidential information with discretion
Monitor and screen visitors in a professional manner
Requirements:
Must-Have Criteria:
Live within 1 hour of Grande Cache
Valid driver's license with reliable transportation
Willingness to travel to other hospital locations as required
Clean Criminal Record
Must be 18+ and meet minimum security license requirements for Alberta
Authorized to legally work in Canada
Preferred (Nice-to-Have):
Basic Security Training, First Aid, or CPI training
Strong customer service and conflict de-escalation skills
Ability to remain calm in emergencies and write accurate reports
Benefits:
Paid training (First Aid and Healthcare Security Training if not already certified)
Health and Dental benefits
Mileage reimbursement for travel
* Opportunity to build a career in healthcare security
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