Patient Service Agent – Business Office

Meaford, ON, CA, Canada

Job Description

Categories:

Clerical / Administration

Location(s):

Meaford

Types:

Full Time

POSITION LOCATION: MEAFORD



UNION AFFILIATION: OPSEU - CLERICAL



STATUS: FULL-TIME



WAGE RATE: $26.020 - $28.046



Reporting to the Manager of Central Registration and Switchboard, this position consists of patient service for the registering, booking, interviewing, scheduling and confirmation of patient visits. . Supports other business office functions including: general office administration, payroll, accounts receivable, bank deposits and data quality. It also includes scheduled order entry and data quality.


QUALIFICATIONS




High school Diploma and/or post secondary medical secretarial education or equivalent Successful completion of PM Access (testing and training is available through Organizational Development and Learning) Ability to utilize Cerner Patient information system, which includes Admission, Discharge and Transfer procedures, Electronic Scheduling Module, FirstNet, statistical verification, census reporting, doctor order entry Excellent interpersonal and communication skills Attention to detail and accuracy Patient-service focused Ability to multi-task Experience working on a Switchboard Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC Capable of filing and chart assembly, reading and entering doctor's orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable) Microsoft Office experience in Word (to be tested) Typing - 30 WPM (to be tested) Medical terminology (to be tested) Ability to understand verbal and written instructions Capable of filing Ability to work all shifts Recent satisfactory attendance and performance records Knowledge of and adherence to Brightshores 'CARE' Behaviours (Collaboration, Accountability, Respect, Excellence) * Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes

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Job Detail

  • Job Id
    JD3048466
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Meaford, ON, CA, Canada
  • Education
    Not mentioned