Job Posting # 911977 (NOWU bargaining unit position)
Position: Patient Flow Coordinator
Site: Princess Margaret Cancer Centre
Department: Solid Tumour Outpatient Clinics - GI/GU/Thoracic/Sarcoma/CNS POD
Reports To: Nurse Manager
Scale/Grade: A0:05
Salary Range: $41,087 - 51,363 per annum (Commensurate with experience and consistent with UHN Compensation Policy)
Hours: 37.5 hours per week; Shifts: Mon-Fri, variable day shifts
Status: Permanent Full Time
University Health Network (UHN) is looking for an experienced professional to fill the key role of Patient Flow Coordinator in our Outpatient Clinics.
Transforming lives and communities through excellence in care, discovery and learning.
The University Health Network, where \xe2\x80\x9cabove all else the needs of patients come first\xe2\x80\x9d, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of \xe2\x80\x9cTransforming lives and communities through excellence in care, discovery and learning\xe2\x80\x9d, the University Health Network (UHN), Canada\xe2\x80\x99s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
The Princess Margaret Cancer Centre has 14 site groups and 26 specialty clinics, and almost 3,000 staff who see over 400,000 patient visits every year. Its 800,000 square feet house 130 inpatient beds, 373,000 square feet of research space and 17 radiation treatment machines, making it one of the largest comprehensive cancer treatment facilities in the world and the largest radiation treatment center in Canada.
As a member of the Outpatient Clinics, the Patient Flow Coordinator is responsible for the overall processing of patient clinic visits from registration through to follow-up appointments. The Patient Flow Coordinator (PFC) performs the following responsibilities: performs various reception responsibilities including making appointments for tests and answering patient queries and handling busy telephone activities; coordinates and facilitates the efficient flow of patients through the various stages of their visit; communicates effectively in person or by telephone with internal and external parties; coordinates the scheduling of patient appointments including transcription of physician orders, pulling patient clinic lists for the day and activating patient information in the computer; responsible for ordering and stocking of supplies and setting up of equipment; performs cross-functional duties, as assigned or requested; and performs other duties consistent with the job classification, as required. The initial scheduling will be in Genitourinary clinics.
Qualifications:
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