Company Biography: Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canadas most vibrant and diverse communities. We are home to North Americas largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. We are also proud to be named one of Greater Toronto's Top Employers for 2022! Learn more at shn.ca
FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of full COVID-19 vaccination status to the Hospitals Workplace Health and Safety department. Fully vaccinated: having received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by WHO (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series), and having received the final dose of the COVID-19 vaccine at least 14 days ago. Position Overview:
It is an exciting time to join SHNs new Patient Access team. We are a corporate function providing efficient and patient-focused patient registration, patient scheduling and bed allocation services across all three hospitals. We are currently undergoing significant transformation and are in the process of improving and expanding services provided to the organization and our patients. This includes centralized patient registration enabled by kiosks where we register more than 3,000 patients a day with an average registration time of less than 2 minutes. Patient Access is often the first point of contact with patients as they enter any of SHNs three hospitals so these positions are integral to the patient experience at SHN.
The Patient Access Scheduling Clerk is a valuable member of the Patient Access team and has a significant impact on the effective operation of patient scheduling functions at Scarborough Health Network. This position is responsible for providing accurate and efficient scheduling and pre-registration services in a high-volume, call centre environment. In our new Centralized Scheduling office, you will be scheduling patients for several different areas, including our multi-modality Diagnostic Imaging services, our regional Cardiac Care program, and our expansive Women & Childrens program. Your work will help facilitate an enhanced patient journey beginning before they even step foot in the hospital.
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