Part-Time Vending Unit Manager - Woodgrove Centre - Nanaimo, BC
$32 / hour
CAN
Hours: This position will work approximately 2 hours per week at Woodgrove Centre, and as needed to service the massage chairs at fitness locations in the area.
This position is not eligible for relocation. Must be eligible to work in Canada without visa sponsorship.
Flexible Schedule! Great Opportunity for someone looking for Additional Income!
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
Seeking a self-motivated individual for a part-time vending unit manager position. This position will work approximately 2 hours per week at the Woodgrove Centre in Nanaimo, BC and as needed service the Planet Fitness location (massage chairs) in the area. Duties will include, but are not limited to: repairing, cleaning and performing regular maintenance on vended strollers, performing monthly collections, and maintaining a strong partnership with mall management. Repairing and maintaining massage chairs at the Planet Fitness location while responding timely to service calls. We are looking for the right person to join our team and will train that candidate on all our job functions.
This position is not eligible for relocation. Must be eligible to work in Canada without visa sponsorship.
KEY RESPONSIBILITIES
Clean strollers and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
Develop and maintain strong relationships with mall management.
Inspect and perform maintenance on equipment, (vending unit, strollers and massage chairs).
Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
Complete and submit all necessary reports in an accurate and timely manner.
Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
Manage locations in accordance with applicable laws, as well as Smarte Carte and facility policies, procedures, and standards.
Other assignments as needed
EXPERIENCE
Minimum 3 years in a customer service role.
3 years of field-based product support experience (route) is preferred.
Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.
PERSONAL CHARACTERISTICS
Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
Excellent verbal and written communication skills.
Organized and able to manage multiple priorities effectively.
EDUCATION
Technical Degree or similar preferred, but not required.
Licenses & Certifications
Valid Driver's License required
PHYSICAL REQUIREMENTS
Lift 40 lbs. to waist height
Push/Pull 75-100 lbs.
Bend and stoop, walk and stand for long periods of time
Visual acuity/manual dexterity to perform mechanical and electrical repairs
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Experience
Required3 year(s): Customer Service
PreferredSome level of mechanical and diagnostic aptitude, including root-cause analysis.
3 year(s): 3 years of field-based product support experience (route) is preferred.
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Education
PreferredTechnical/other training or better
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Licenses & Certifications
RequiredDrivers License
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Skills
RequiredCleaning
Troubleshooting
Communication
Customer Service
Prioritizing
Time Management
PreferredComputer
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Behaviors
RequiredDedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
PreferredEnthusiastic: Shows intense and eager enjoyment and interest
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Motivations
Required* Self-Starter: Inspired to perform without outside help
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