Job Description

:Shorelines Casino Thousand Islands is currently seeking driven and energetic individuals to join our team as a part-time SURVEILLANCE OPERATOR. Under the direct supervision of the Supervisor, Surveillance, this position is responsible for monitoring interior and exterior areas of the property by closed circuit television cameras and maintaining visual records while contributing to a safe and welcoming work environment for all employees. Team members ensure adherence to all policies and procedures. Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleaguesDuties and Responsibilities Include:

• Exceeds guest expectations by providing outstanding customer service
• Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
• Monitors, documents and reports violations, large cash/cash equivalents transactions, excluded and self-excluded guests and unauthorized access; reports violations to the Supervisor, Surveillance
• Maintains logs and records
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and employees
• Complies with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed.
• Protection of company assets and patrons; both internal and external
• Protection of gaming integrity for GCGC and the province of Ontario.
• Strict adherence to the Surveillance code of conduct and Mandate.

Successful candidates will demonstrate the following qualifications:

• People-focused and committed to service excellence
• Proactive and solution-oriented with a drive to succeed
• Secondary School Diploma
• Post-Secondary education in criminology or a suitable combination of education and experience an asset
• Proficiency in English, oral and written
• Minimum 3 years of work experience; experience in security or surveillance an asset

About Us:GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming