Job Description

Requisition #:

25-0237

Location:

Cambridge

Department:

Academic Upgrading

Starting Rate:

$19.64

Payband Range:

$19.64 - $22.51

Hours/Week:

24

Posting Date:

Tuesday, October 14, 2025

Closing Date:

Sunday, November 2, 2025 at 11:59 PM EST

Vacancy Type:

Support Staff - Part-time Regular

Position Summary

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Regular Part-Time Support Staff, replacement position


(First consideration for support staff and academic positions will be given to internal applicants in accordance with the respective collective agreements)


The Academic Upgrading department is seeking a qualified individual to provide administrative and clerical support. This role involves semi-routine tasks related to student intake, data management and general office operations.


Successful candidates will be required to conduct work on-site, Monday to Thursday, 8:30 a.m. to 3:00 p.m. at the Cambridge campus located at 150 Main St. The Support Services Officer will be scheduled for 24 hours per week.

Responsibilities

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Student intake and support

Serve as the first point of contact for phone, email, and in-person inquiries Provide general information about the college and campus Schedule Academic Upgrading and Canadian Adult Education Credential (CAEC) pre-assessment appointments Prepare and distribute assessment packages Support student orientation and registration, including completion of Ministry-required documentation Assist students with Training Support Allowance (TSA) forms and related inquiries

Data entry and records management

Input and maintain student data in EOIS CaMS, Laserfiche, and Student Information Systems Track attendance and follow up on absences as directed Ensure student files (physical and digital) are accurate, complete, and compliant with Ministry guidelines Process student exits and update records accordingly Maintain confidentiality and securely purge records per Ministry requirements

Administrative support

Submit purchase and print orders Monitor and replenish supplies and marketing materials within budget parameters Assemble and update course modules to meet AODA standards Prepare notifications for workshops and special events Provide feedback on student inquiries and attendance trends

Qualifications

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Completion of a one-year certificate in Office Administration is required Minimum two years of relevant administrative experience Proficiency in Microsoft Office Suite (Word, Excel, etc.) Familiarity with EOIS CaMS is an asset Strong written communication and organizational skills Knowledge of general office procedures, including purchasing, inventory, and filing Commitment to client service excellence

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Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.


We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.