The Sales Associate is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.
Core Competencies
Customer service oriented;
Welcoming, professional and attentive to the needs of our customers;
Strong communication skills to effectively interact with customers and team members
Strong listening and communication skills;
Proficient with computers, able to learn new software and processes;
Mature, responsible with sound decision-making skills;
Retail, sales or customer service experience is a great asset;
Mathematical skills and the ability to quickly navigate transactions with accuracy;
Capable of lifting weight upwards of 25 lbs, bending and twisting and standing for long periods of time;
Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
Keep the work area neat and tidy;
Ability to work in a fast-paced environment and handle multiple tasks simultaneously;
Job Responsibilities
Ensure that every customer experience exceeds the customer's expectation;
Proactively provide Home Hardware customers with expertise and assistance;
As per the customer's request, mix paint cans, copy or make color corrections;
Increase product knowledge and provide advice for customers and appropriate products;
Stock shelves and ensure store standards are maintained;
Maintain a clean and organized sales floor
Operate the point-of-sale (POS) system to process transactions accurately;
Handle cash and credit card transactions, ensuring accuracy and security;
Other related responsibilities as directed by supervisor.
Inform customers of current promotions
This position reports to the
General Manager, Contractor Sales Manager
&
Key Holder
.
We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Job Type: Part-time
Pay: $16.20-$18.00 per hour
Expected hours: 4 - 40 per week
Benefits:
On-site parking
Store discount
Work Location: In person
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