Job Description

Sense of Independence Boutique is a fashion-driven retail business headquartered in Toronto, Ontario, offering customers a collection of curated fashion brands and exclusive in-house designs.

Sense of Independence offers its products to customers across Canada and the U.S. through its flagship midtown Toronto retail location and its high-volume e-commerce business. The company has a loyal customer following, a large social media presence, and continuously strives to push the boundaries of the retail shopping experience both in-store and online.

As Sense of Independence continues to expand its retail presence across multiple platforms, the company is looking to grow its team at its Lawrence Plaza location (located at Bathurst St. and Lawrence Ave. W). A career at Sense of Independence offers competitive compensation, employee discounts, and opportunities for growth across the company's business segments.

The Ideal Candidate:

- Must be available to work 1 weekend shift and 1-2 weekday shifts

- Is passionate about fashion and is knowledgeable of current fashion trends

- Has a friendly, professional, and energetic disposition

- Can provide exceptional customer service

- Possesses good communication and interpersonal skills

- Is confident in fast-paced, customer-centric environments

- Retail sales experience is an asset but not required

Job Responsibilities:

- Provide exceptional customer service

- Recommend, select, and help locate or obtain merchandise based on customer needs and desires

- Provide ongoing customer service while the customer is trying on merchandise (e.g. fit, fashion, and wardrobing advice, suggest add-ons, promptly remove unwanted items from the fitting room for the customer, etc.)

- Genuinely greet all customers

- Provide a friendly and welcoming environment

- Accurately and efficiently facilitate customer purchase and return transactions

- Watch for and recognize loss prevention situations and know how to prevent and handle these situations using outstanding customer service and maintaining an observant sales floor presence

- Participating in merchandise receiving, ticketing, and stocking

- Clean, vacuum, fold, steam, and replenish stock as assigned

- Maintain a professional appearance

- Follow the direction of the Store Manager

- Perform and complete other additional duties and assignments as required and/or requested

Job Type: Part-time

Work Location: In person