Job Description

Location: Cranbrook, British Columbia

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*FOR TOTAL PET LOCATION ON 12TH AVE (CRANBROOK)*

The Pet Valu family of stores includes Pet Valu, Paulmac\'s Pet Food, Bosley\'s, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we\'re Pet Experts, and we\'re pet lovers, too.

What\xe2\x80\x99s in it for You (other than hanging out with pets all day!)

• Sales-related bonuses
• Staff discounts
• Ongoing training & career development
• Increased earning potential (expert level course completion)
• Flexible work hours
• Paid benefits
• Fun, pet-friendly workplace

Job Overview:

At Pet Valu, we strongly believe compassion is in our every interaction, our commitment to safety, and the level of expertise and efficiency that our Animal Care Experts (ACEs) deliver is what sets us apart.

We are looking for people who are just as passionate about animals and their well-being to help create memorable moments in our stores every day. You\xe2\x80\x99ll thrive on supporting your team of humans too!

In between the pet cuddles, excited sniffs and belly rubs, other duties include:

• Performing cash related functions, sales processing \xe2\x80\x93 debit, credit transaction, end of day closing related activities and handling general customer inquiries
• Preparing merchandise orders, prepare banking deposits and other miscellaneous paperwork
• Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
• Ensuring that the safety standards with regard to sale floor is maintain i.e. Sweeping, dusting and other general store maintenance activities.
• Assisting in replenishing the shelves after receiving deliveries of pet food and supplies.
• Other duties and tasks as required

What you bring:

• Previous retail or guest service experience is desirable
• All applicants must be able to demonstrate the ability to provide inspirational, authentic, and personalized customer service
• Flexible schedule based on business needs this may include evenings, weekends and closing
• Previous experience with retail point-of-sale (POS) software is desirable
• Drive Key Performance Indicators (KPI) results for your store
• Possess outgoing and friendly personality with the ability to work with minimal supervision
• Ability to lift 50lbs repetitively without assistance
• Access to reliable transportation to and from the store

What to expect after you apply:

• Once your resume has been reviewed, qualified candidates will be contacted for the first round of phone interviews.
• If successful, you will be invited to an in-person interview and store tour.
• If you are the right person for the role, we will prepare offer details and start date.

#STHIRE

Pet Valu